Implementation Test Consultant in Cheltenham

About Finova – Finova is the UK’s largest financial services technology provider, supporting one in every five mortgages nationwide. Our agile, cloud‑native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market.

About the Role

• Work within the Implementation team, taking responsibility for all aspects of testing.
• Lead support for Clients and Client Implementation acceptance testing, helping meet client entry criteria and expectations.
• Contribute to continual improvements in the effectiveness and quality of testing across the product delivery and implementation lifecycle.

About you

• ISEB/ISTQB Certification in Software Testing – Practitioner.
• Strong delivery focus with good awareness of client demands and challenges.
• Good commercial awareness.
• Strong communication skills, internally and externally.
• Experience coordinating test teams and activities.
• Excellent knowledge of MSO software testing, including automation.
• Excellent test analysis skills for non‑scripted environments.
• Good knowledge of delivery and quality processes across all project lifecycle stages.
• Understanding of different software development methodologies and testing roles within them.

What will you be doing?

• Work closely with the MSO Client programme team to fully understand functional and business requirements.
• Lead implementation test campaigns, owning design, planning, execution, and quality assurance, and managing defect activities.
• Design test strategies for all required testing, adhering to the overall MSO Implementations Test Strategy.
• Execute manual and automated testing according to the delivery schedule.
• Report on progress during test campaigns and contribute to client‑facing completion reports.
• Participate in the creation and maintenance of automated regression suites.
• Provide input into the assessment of test outcomes and quality measures to support stakeholder decisions and risk assessment.
• Ensure defects are effectively logged and assist in triage of client‑raised defects.
• Engage with clients and third parties for triage activities when required.
• Provide test input into change request impact assessments.
• Establish efficiencies and de‑duplication of test activities across delivery phases, supporting the development of the implementation test approach.
• Manage issues and risks proactively, escalating as appropriate to the Client Implementation work‑stream leads.
• Proactively manage stakeholder expectations, ensuring realistic targets are set and managed.
• Provide client consultancy and represent MSO off‑site when required.
• Support continual improvement, standardisation, and process optimisation across implementation tests.
• Develop and share knowledge around Implementation Test practices and standards.

Key Relationships

• MSO Clients – support all areas of MSO testing, travelling off‑site as needed.
• Implementation Manager/Lead – collaborate with the Implementation management team to achieve deliverables.
• Implementation Team – work across various work‑streams and the Test Working Group.
• Product and Engineering teams – ensure the MSO Programme Test strategy is followed and share best practices.
• MSO Consultancy – collaborate with Client Delivery BCs and TCs to maintain a consistent client‑facing approach.

What We Offer

• Hybrid working – office‑based model with flexibility to work remotely.
• Private medical insurance – comprehensive health cover with optional family coverage.
• Life assurance and income protection – to give future peace of mind.
• Family‑friendly policies – extended maternity and paternity leave and paid time off for alternative paths to parenthood.
• Work from anywhere – optional overseas work for up to four weeks per year.
• Flexible holiday package – 25 days paid holiday, plus public holidays, with options to rebook or trade days.
• Company pension scheme – salary exchange options to build a secure future.
• Employee assistance programme – confidential counselling helpline available 24/7.
• Electric car scheme – salary‑sacrifice vehicle incentive.
• Health cash plan – reimbursement for everyday healthcare costs.
• Gym discounts – savings on memberships at gyms and leisure centres.
• Perks that matter – stocked pantry, weekly socials and events.

Equal Opportunity Statement

We value diversity and are committed to creating an inclusive environment for all employees. If you’re passionate about this role but don’t meet all the criteria, please reach out; we’d love to discuss how your skills and experiences align with our needs.