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- Tasks: Support clients with production incidents and requests while learning about financial systems.
- Company: Dynamic FinTech company in Cheltenham with a focus on innovation.
- Benefits: 25 days holiday, private medical insurance, and hybrid working model.
- Other info: Great opportunity for growth in a fast-paced industry.
- Why this job: Kickstart your career in FinTech and gain valuable experience in a collaborative environment.
- Qualifications: Strong communication skills and a willingness to learn.
The predicted salary is between 28800 - 43200 £ per year.
A technology provider in Cheltenham seeks an Entry Level Service Desk professional to support client production incidents and requests. The role requires strong communication skills, a collaborative mindset, and a willingness to learn about financial systems.
Candidates will perform initial triage of issues, execute minor SQL scripts, and contribute to the Knowledge Base.
This position offers a hybrid working model with attractive benefits, including 25 days holiday, private medical insurance, and additional perks.
Entry-Level Application Support Analyst (FinTech) in Cheltenham employer: finova
Contact Detail:
finova Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry-Level Application Support Analyst (FinTech) in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to people in the FinTech industry on LinkedIn or at local meetups. We can’t stress enough how valuable personal connections can be when landing that entry-level role.
✨Tip Number 2
Show off your skills! If you’ve got any experience with SQL or financial systems, make sure to highlight that in conversations. We want to see you demonstrate your willingness to learn and adapt.
✨Tip Number 3
Prepare for those interviews! Research common questions for service desk roles and practice your responses. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Entry-Level Application Support Analyst (FinTech) in Cheltenham
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about supporting clients, make sure your application highlights your strong communication skills. We want to see how you can convey complex ideas simply and effectively.
Demonstrate Your Collaborative Mindset: We love teamwork at StudySmarter! In your application, share examples of how you've worked with others to solve problems or achieve goals. This will show us you're ready to jump into our collaborative environment.
Express Your Willingness to Learn: This position is perfect for those eager to learn about financial systems. Let us know in your application how you’ve approached learning new skills in the past and your excitement for diving into the FinTech world.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at finova
✨Know Your Tech Basics
Brush up on your understanding of financial systems and basic SQL. Being able to discuss how you would approach minor SQL scripts or troubleshoot common issues will show that you're ready to dive into the role.
✨Show Off Your Communication Skills
Since strong communication is key, practice explaining technical concepts in simple terms. You might be asked to describe how you would handle a client incident, so think about how you'd convey your thought process clearly and effectively.
✨Demonstrate Your Collaborative Spirit
This role requires a collaborative mindset, so be prepared to share examples of how you've worked well in a team. Think of times when you supported colleagues or contributed to group projects, as this will highlight your ability to work with others.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s approach to client support and their financial systems. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.