Senior Quality Engineer Engineering · Manchester

About Finova

Finova is the UK’s largest financial services technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market. Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. Be part of a team that’s driving innovation, enabling growth and shaping the future of UK lending.

About the Role

As a Senior Quality Engineer at Finova, you will provide high-level technical leadership across the quality engineering function. You are responsible for defining and governing quality strategy at the programme level, driving systemic improvements across complex, cloud-native environments. Operating with full autonomy, you will influence engineering standards, delivery culture, and business-critical decisions.

About you

• A Technical Visionary: You possess a deep-seated understanding of how quality intersects with DevOps and cloud-native architecture.
• A Natural Leader: You thrive on mentoring others and are passionate about elevating the collective skill set of an engineering organization.
• Data-Driven: You rely on metrics and analytics to tell a story, justify decisions, and measure the success of quality initiatives.
• Strategically Minded: You are comfortable navigating ambiguity and can translate complex technical risks into clear business impacts for stakeholders.
• An Innovator: You stay ahead of the curve, exploring how AI, ML, and emerging tools can be harnessed to optimize the testing lifecycle.
• Process-Oriented: You have a disciplined approach to governance, with an eye for detail when it comes to RCCA and FMEA frameworks.
• Communication Pro: You are as comfortable debating automation patterns with developers as you are presenting quality roadmaps to executives.

What will you be doing?

In this role, you will be the primary architect of quality across Finova’s most critical programmes, moving beyond execution into high-level governance and innovation.

• Setting the North Star: Defining the overarching quality strategy and governance standards that every delivery team will follow.
• Architecting Frameworks: Designing and governing the automation framework strategy to ensure scalability and high-quality code across the board.
• Pioneering AI Quality: Leading the charge on how we validate AI/ML features, from prompt engineering to detecting bias in data pipelines.
• Managing Technical Risk: Facilitating FMEA workshops and making the 'go/no-go' calls on programme milestones based on rigorous risk assessment.
• Building Resilience: Overseeing chaos and performance engineering efforts to ensure our cloud-native products are 'production-hardened.'
• Closing the Loop: Leading deep-dive RCCA investigations for major incidents to ensure the same mistake never happens twice.
• Empowering Teams: Acting as a mentor and consultant for quality engineers, helping them navigate their own technical and career growth.

What We Offer

• Hybrid working: Work in a hybrid way that suits you. Our model is primarily office-based, with flexibility to work remotely as needed.
• Private medical insurance: Comprehensive health cover, with the option to add your family to your plan.
• Life assurance & income protection: We provide life assurance and income protection to give you peace of mind for the future.
• Family friendly policies: Our enhanced family-friendly policy goes beyond maternity and paternity leave.
• Work from anywhere: With approval, Finova employees can work abroad for up to 4 weeks each year.
• Flexible holiday package: Enjoy 25 days paid holiday allowance, plus all public holidays.
• Company pension scheme: With salary exchange, you save on tax and can build a secure future.
• Employee assistance programme: Access to a 24/7 confidential counselling helpline.
• Electric car scheme: Get a brand-new electric vehicle with salary sacrifice as a benefit.
• Health cash plan: Provides reimbursement for everyday healthcare costs.
• Gym discounts: Offers significant savings on annual memberships at gyms and leisure centres.
• Perks that matter: Fully stocked pantry of fresh fruit and snacks and weekly socials and events.

Equal Opportunity Statement

We value diversity and are committed to creating an inclusive environment for all employees. If you’re passionate about this role but don’t meet all the criteria, please reach out, we’d love to discuss how your skills and experiences align with our needs.