Associate Product Manager · Manchester ·

About Finova

Finova is the UK’s largest financial services technology provider, supporting one in every five mortgages nationwide. Our agile, cloud‑native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market. Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. Be part of a team that’s driving innovation, enabling growth and shaping the future of UK lending.

About the Role

As an Associate Product Manager, you are the bridge between a visionary product strategy and high‑quality technical execution. You will play a vital role in Finova’s product team, taking ownership of initiatives and ensuring that what we build is grounded in real‑world user value. This isn’t just about managing a backlog; it’s about deep‑diving into complex financial workflows, advocating for the user, and collaborating with engineering to bring solutions to life. Whether you are breaking down ambiguous business problems or validating a new feature with a client, you will be a key driver of momentum and clarity within the delivery lifecycle.

About you

• Structured Thinker: You have a natural ability to take messy, complex problems and break them down into clear, actionable steps.
• FinTech Enthusiast: You have a genuine interest in (or experience with) software solutions for the mortgage, lending, or savings sectors.
• User‑Centric: You are driven by empathy for the end‑user and are always looking for ways to simplify their experience.
• Data‑Literate: You are comfortable working with information, validating assumptions, and using evidence to drive your decisions.
• Clear Communicator: You can explain technical concepts simply and are equally comfortable talking to engineers as you are to client‑facing teams.
• Agile Learner: You have a foundational understanding of the software development lifecycle (SDLC) and are eager to master modern product management tools.
• Collaborative Partner: You thrive in cross‑functional settings, building strong relationships across data, engineering, and customer success teams.

What will you be doing?

• Driving Product Discovery: Assisting Product Managers in defining value‑driven requirements and breaking down complex workflows for the engineering team.
• Managing the Backlog: Participating in agile ceremonies to prioritise the engineering backlog, balancing new features with technical debt and user improvements.
• Facilitating Collaboration: Acting as the glue between stakeholders, ensuring alignment on requirements and articulating product insights to diverse audiences.
• Coordinating Delivery: Contributing to planning activities and working with internal teams to ensure users are trained and supported for every release.
• Validating with Users: Partnering with the design team to run user research sessions and demos, gathering feedback to identify pain points and opportunities.
• Authoring Documentation: Creating clear, confident release communications and internal documentation that help colleagues and clients adopt new features.
• Analyzing Performance: Supporting the collection of user adoption data and product metrics to measure success and influence future roadmap decisions.

What We Offer

• Hybrid working: Work in a hybrid way that suits you. Our model is primarily office‑based, with flexibility to work remotely as needed. We’re committed to supporting a healthy balance between work and life.
• Private medical insurance: Comprehensive health cover, with the option to add your family to your plan, because your well‑being matters to us.
• Life assurance & income protection: We provide life assurance and income protection to give you peace of mind for the future.
• Family friendly policies: Our enhanced family‑friendly policy goes beyond maternity and paternity leave, offering paid time off for when plans change or alternative paths to parenthood are needed.
• Work from anywhere: Some thrive in the office, others at home — and many do best with choice. With approval, Finova employees can work abroad for up to 4 weeks each year.
• Flexible holiday package: Enjoy 25 days paid holiday allowance, plus all public holidays. And, you can rebook any public holidays for a day that aligns with your personal beliefs or celebration calendar. We also offer holiday trading allowing you to purchase or sell your holiday allowance.
• Company pension scheme: With salary exchange, you save on tax and can build a secure future.
• Employee assistance programme: We understand that mental health is just as important as physical health. Access to a 24/7 confidential counselling helpline ensures you have support when you need it.
• Electric car scheme: Get a brand‑new electric vehicle with salary sacrifice as a benefit, paid for through your gross monthly pay, saving on Income Tax and National Insurance.
• Health cash plan: Our Health Cash Plan empowers you to prioritise your wellbeing by providing effortless reimbursement for everyday healthcare costs, from dental and optical visits to physiotherapy.
• Gym discounts: Achieve your fitness goals for less with GymFlex, which offers significant savings on annual memberships at over 3,000 gyms and leisure centres nationwide.
• Perks that matter: We fuel your day with a fully stocked pantry of fresh fruit and snacks and keep the team spirit high with weekly socials and events.

Equal Opportunity Statement

We value diversity and are committed to creating an inclusive environment for all employees. If you’re passionate about this role but don’t meet all the criteria, please reach out, we’d love to discuss how your skills and experiences align with our needs.