At a Glance
- Tasks: Manage and grow customer accounts while delivering exceptional service.
- Company: Join Strategic Blue, a leader in cloud financial services.
- Benefits: Enjoy competitive salary, flexible working, and private medical insurance from day one.
- Other info: Dynamic role with opportunities for growth and travel to exciting events.
- Why this job: Make a real impact by helping clients optimise their cloud spending.
- Qualifications: Strong interpersonal skills and experience in customer service are essential.
The predicted salary is between 49500 - 60500 £ per year.
About Strategic Blue: Founded in 2010, we are a financial services organisation specialising exclusively in cloud procurement, cost management and optimisation. We provide Cloud Financial Operations, “FinOps”, services to both commercial and public sector organisations, primarily in the UK and US, who buy the cloud & AI services offered by AWS, Google and their respective marketplace sellers such as Anthropic. Our FinOps services help cloud customers optimise how they buy cloud services. We help them understand their current and future usage, how best to commit to that usage for a discount, and, in some cases, allow them to buy that usage through us as their reseller, often leveraging government procurement frameworks.
We have some amazing customers, who leverage our services so they can spend less time worrying about financial optimisation, and more time focusing on their core business – curing cancer in the case of Cancer Research UK, through to solving the global energy crisis in the case of Commonwealth Fusion Systems. One of the best things about working for Strategic Blue is hearing the details of how such diverse customers are leveraging cloud and AI to deliver value through innovation.
Main purposes of the job: Strategic Blue is seeking an Account Manager to manage, retain, and grow our customer accounts by delivering exceptional service. As the primary point of contact, you will understand customer needs, align them with their business goals, and cultivate long-term partnerships. You will proactively anticipate client needs, swiftly resolve challenges, and ensure a smooth, productive, and lasting relationship.
Key requirements:
- Work with our clients to create a roadmap for future usage
- Help find and commit savings for our customers
- Create and maintain a business plan to expand accounts
- Be able to articulate our standard pitch and the benefits to our customers
- Support the sales team with service-related queries
- Work with our sales team to create the enablement collateral that is needed for the business to succeed
- Take over new customers from the sales function once in the onboarding stage
- Assess customer feedback and use your creativity to establish, improve and refine services
Person specification: The ideal candidate will be someone who has experience working in a quickly changing environment. Someone who excels in creating relationships with key people across varied businesses. Someone who really wants to be somewhere they can really stamp their mark on the future of an organisation. Specifically, the key skills we’re looking for are:
- Great interpersonal skills, bringing together multiple teams to meet an end goal
- Strong organisational skills
- Ambitious with a desire to learn and grow
- A technical background or experience working in the cloud is highly desirable
- Experience writing and delivering meeting content
- Experience in growing an account base
- Customer service experience
- Process-driven with experience in defining and enforcing new processes
- Experience using AI to improve processes is highly desirable
- Willingness to travel and attend company events such as AWS re:Invent
Location: London-based, with 2-3 days a week in our Paddington office.
Benefits:
- Competitive salary
- Flexible working
- Private medical insurance from day one
- Pension benefit scheme
- 28 days holiday + bank holidays
Account Manager employer: FinOps Weekly
Bonhill Partners is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. With a strong focus on employee growth, we provide ample opportunities for professional development and advancement, ensuring that our team members thrive in their careers while enjoying a balanced work-life environment. Our commitment to excellence and support for our employees makes Bonhill Partners a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like FinOps Weekly. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to FinOps Weekly.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on FinOps Weekly's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at FinOps Weekly
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with FinOps Weekly.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at FinOps Weekly will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former FinOps Weekly employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
