Junior Analyst (Social Listening & Data Analysis)

About Global Intelligence Lab

FINN Partners’ Global Intelligence Lab is the agency’s dedicated research, analytics and intelligence capability. We provide always-on monitoring, competitive intelligence, audience insight, trends identification and PR measurement to inform communications strategy, creative development and executive decision-making. The team works across sectors including travel & tourism, healthcare, financial services, technology, luxury and public affairs, supporting both retained clients and new business globally. The Lab is in a phase of renewal and growth. We are rebuilding and strengthening our intelligence capability to better serve clients, account teams and leadership with sharper, faster and more actionable insights. This role sits at the heart of that ambition.

We are looking for a hands-on, analytically curious data specialist who enjoys working deeply with social listening and intelligence platforms and wants the freedom to focus on what they do best: finding patterns, building robust datasets and turning noise into insight.

What Makes This Role Different

• Fully remote and location-agnostic.
• A chance to join a small, evolving intelligence team where your work genuinely shapes outputs.
• Exposure to a wide range of global clients, sectors and issues.
• Real opportunity to improve, challenge and redesign frameworks, dashboards and methodologies.
• A team culture that actively encourages suggestions, experimentation and new ways of working.
• Close collaboration with the team’s Associate Partner, giving visibility and learning beyond a typical junior role.

Job Summary

A. Purpose

To provide high-quality, hands-on data analysis and social listening support across Global Intelligence Lab projects. This role is primarily executional and analytical, focused on extracting, structuring and interpreting large volumes of data. Your focus will be on social listening, media intelligence and data analysis, supporting flagship offerings such as always-on monitoring (Pulse), competitive intelligence (Compete) and trend analysis. This position is intentionally not client-facing and does not require regular presentation delivery.

B. Business Objectives

• Increase the scale, speed and consistency of Global Intelligence outputs.
• Strengthen FINN’s always-on monitoring, Pulse and Compete offerings.
• Enable senior team members to focus on interpretation, storytelling and client engagement.

C. Role Function

The Junior Global Intelligence Analyst acts as a core data engine for the Lab. The role focuses on data retrieval, cleaning, tagging, analysis and synthesis, with a strong emphasis on social listening platforms such as Meltwater, Talkwalker, Brandwatch and Sprinklr.

Primary Responsibilities

• Execute day-to-day data analysis across social listening, media monitoring and digital intelligence projects.
• Build, maintain and optimise complex Boolean queries across multiple platforms.
• Pull, clean and structure datasets for use in Pulse dashboards, Compete reports and ad-hoc analysis.
• Conduct volume, sentiment, share-of-voice and thematic analysis across brands, competitors and issues.
• Identify emerging narratives, anomalies, spikes and risks in large datasets.
• Support trend analysis, audience exploration and message pull-through analysis.
• Quality-check data outputs to ensure accuracy, consistency and methodological rigour.
• Document methodologies, assumptions and limitations clearly for internal use.
• Support internal teams with rapid data requests and intelligence “quick turns”.

Organisational Associations

A. Supervision

Reports to a Global Intelligence Manager or Associate Partner. Works under structured guidance with clearly defined outputs.

B. Internal Communications

Works closely with Global Intelligence colleagues and, on occasion, account teams. Limited direct contact with clients.

Skills Required

A. Qualifications & Experience

• Bachelor’s degree or equivalent experience in a quantitative, analytical or communications-related field.
• 1–3 years’ experience in data analysis, media intelligence or social listening.
• Highly desirable: former employee or power user of platforms such as Meltwater, Talkwalker, Brandwatch, Sprinklr or similar.

B. Practical Skills

• Advanced proficiency in at least one major social listening / media intelligence platform.
• Strong Boolean logic and query-building capability.
• Advanced Excel / Google Sheets skills (pivot tables, formulas, data cleaning).
• Comfort working with large, messy datasets.
• Strong written English, with the ability to clearly annotate findings and insights.
• Ability to work independently, manage time zones, and deliver to deadlines.
• High attention to detail and methodological discipline.

Note: Presentation and client-facing experience are not required for this role.

Who This Role Is For

Someone early in their career who is strong analytically and technically, rather than presentation-led. A confident user of social listening tools, ideally with inside knowledge from platform-side experience. Comfortable working independently and remotely. Highly proficient in written English. Curious, detail-oriented and motivated by problem-solving.

Why You Might Love This Role

You will be trusted with real responsibility, encouraged to challenge how things are done, and given space to grow your technical expertise in a supportive, senior-led environment.

To Apply

Please upload your resume and cover letter, as well as indicate your desired salary. While we appreciate the interest of all candidates, we will only respond to those with whom we have a greater interest.

About FINN Partners

Founded in 2011 on the core principles of innovation and collaborative partnership, FINN Partners has grown from about $24 million in fees to nearly $200 million in fees over ten years, becoming one of the fastest growing independent public relations agencies in the world. The full-service marketing and communications company’s record-setting pace is a result of organic growth and integrating new companies and new people into the FINN world through a common philosophy. With more than 1,300 professionals across 35 offices, FINN provides clients with global access and capabilities in the Americas, Europe and Asia. FINN Partners clients are also supported through longstanding partner agencies and its membership in the PROI network of leading agencies around the world. Headquartered in New York, FINN has offices in: Abu Dhabi, Atlanta, Bangalore, Bangkok, Beijing, Boston, Chicago, Delhi, Denver, Detroit, Dublin, Fort Lauderdale, Frankfurt, Hong Kong, Honolulu, Jerusalem, Kuala Lumpur, London, Los Angeles, Madison, Manila, Mumbai, Munich, Nashville, Orange County, Paris, Portland, San Diego, San Francisco, Seattle, Shanghai, Singapore, Washington D.C. and Yangon.