About Finnmark Sauna
Finnmark Sauna is the UK's premier supplier of authentic Sauna, Steam, Spa, and Wellness products. We're known for delivering world-class bespoke sauna projects and supplying over 4,000 high-quality wellness products through our thriving eCommerce platform. With a strong UK online retail business and an ambitious expansion into European markets underway, we're building out the team to take Finnmark to the next level.
About the Role
We're looking for an eCommerce Manager who lives and breathes online retail - someone equally comfortable tweaking a Shopify backend as they are analysing product performance, liaising with developers, or briefing freelancers or in-house teams on creative deliverables. You'll be the central figure driving the ongoing performance, optimisation, and evolution of our UK website, while playing a key role in our internationalisation into Europe. Although you'll work alongside our in-house teams and our development agency, you'll also be required to roll up your sleeves and get hands-on with all aspects of content, site changes, and project work on a regular basis. This is a hands-on, high-impact role that requires “doing the doing”, alongside strategic leadership.
Location: Spennymoor, County Durham (HQ office-based, Monday-Friday)
Salary: £50,000 per year
Start Date: flexible for the right candidate
Contract type: Full-time, on site
Key Responsibilities
- Manage, maintain, and optimise our Shopify website(s) across the UK, with growing responsibility for our EU site
- Upload and manage all website content: new products, collections, landing pages, blog content, imagery, and metadata, alongside support from our marketing team of eCom execs, creatives, and SEO/content
- Ensure the user experience remains seamless, modern, and on-brand, while constantly seeking opportunities to improve conversion and reduce friction
- Liaise with our development agency, freelancers, and SEO specialists to deliver updates, fixes, and performance improvements on time and to spec
- Monitor and interpret key analytics data (Google Analytics, Search Console, Klaviyo, Shopify reports) to make data-led decisions and drive continuous improvement
- Oversee product taxonomy, categorisation, and navigation logic to ensure intuitive, efficient user journeys
- Collaborate with marketing, sales, customer service, and logistics teams to ensure the site reflects business priorities and supports campaigns
- Support the launch and strategic growth of our EU site, adapting user experience, structure, and SEO for different markets (assisted by our SEO Manager and Shopify web dev agency)
- Lead and manage ongoing project work and continuous website development, working alongside our dev agency to plan and prioritise the roadmap
- Be proactive, suggesting improvements, spotting gaps, and never settling for ‘good enough’
About You – Essential
- 5+ years’ experience managing or running a high-performance eCommerce site, and at least 3+ years working on Shopify
- Experience with, or strong understanding of, internationalisation, Shopify markets, and multi-region/expansion stores
- A deep understanding of core eCommerce fundamentals — UX, analytics, conversion rate optimisation, merchandising, customer journey mapping
- Strong IT and computer literacy, comfortable navigating eCommerce platforms, warehouse management systems, and spreadsheets
- A strong operator with excellent attention to detail and the ability to execute independently and at speed
- Confident briefing and managing developers, designers, and third-party agencies to deliver digital projects
- Fluent in Google Analytics and Search Console, with a data-first mindset
- AI-fluent, utilising necessary tools throughout daily workflows to maximise output
About You – Desirable but not essential
- Understanding and awareness of localised SEO and Hreflang
- Experience with Cloud Commerce Pro or similar warehouse management systems
- Understanding of the wider digital marketing landscape (SEO, PPC, email, social) and how it impacts eCommerce performance
- An interest in interiors, wellness, or premium lifestyle brands
Salary & Benefits
- £50,000 per year
- 28 days holiday (including public holidays)
- Option to purchase up to 10 additional holiday days via salary sacrifice
- Free on-site parking
- Flexitime around our core office hours
- Employee discount on Finnmark products
- Join a talented, supportive, and creative team of 60+ people
- Be part of a fast-growing company with ambitious international expansion plans
- Mentorship and collaboration with senior team members experienced in digital and eCommerce
- Pay: £50,000.00 per year
- Casual dress
- Company pension
- Employee discount
- Flexitime
- Free parking
- On-site parking
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StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Manager at Finnmark Ltd in Spennymoor
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Finnmark Ltd are looking for when hiring for a Ecommerce Manager at Finnmark Ltd.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Finnmark Ltd for the Ecommerce Manager at Finnmark Ltd, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Finnmark Ltd as a Ecommerce Manager at Finnmark Ltd, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Finnmark Ltd’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Manager at Finnmark Ltd.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Finnmark Ltd, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Finnmark Ltd's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Finnmark Ltd. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Finnmark Ltd
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Finnmark Ltd uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Finnmark Ltd. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
