Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Fixed Term (Fixed Term) Position Overview: DiPerk is the UK and Ireland's only authorised Perkins distributor, specialising in the supply, service, and support of Perkins engines across all industries and applications. Our expertise in diesel engines and commitment to customer satisfaction make us a trusted partner for businesses requiring reliable and efficient power solutions. We are looking for a Service Administrator to join our busy DiPerk Service team on a 6-month contract. Job Description: This is a varied role where you'll work closely with customers, engineers and colleagues across the business to help coordinate service activities, manage administration processes and keep vital records up to date. You'll play an important part in delivering a great customer experience while ensuring service jobs progress efficiently from start to finish. Full training will be provided on our systems and processes Key Responsibilities: Schedule routine service visits and agree service dates directly with customers. Act as a key point of contact for customer enquiries, providing professional and timely support Create and maintain service jobs, ensuring records are accurate and up to date. Raise purchase orders, process paperwork and support invoicing activities. Order and allocate parts to service jobs, resolving any administration issues that arise Review engineer reports, record hours and mileage, and follow up on missing information Prepare warranty claim documentation and maintain accurate supporting records. Work closely with engineers, planners and internal teams to help deliver an excellent service to customers. Knowledge, Skills
Service Administrator employer: Finning
Finning (UK) Ltd is an exceptional employer, offering a supportive work culture within our flagship preparation workshop in Cannock. Employees benefit from competitive salaries, comprehensive healthcare, generous holiday allowances, and opportunities for personal growth, all while contributing to significant infrastructure projects. With a strong commitment to diversity and inclusion, as well as a focus on employee wellbeing, Finning provides a rewarding environment for those looking to advance their careers in the mechanical engineering field.
