At a Glance
- Tasks: As a Mobile Plant Fitter, you'll diagnose and repair Caterpillar equipment on-site for customers.
- Company: Join Finning, the largest CAT dealer in the UK and Ireland, known for its industry-leading service.
- Benefits: Enjoy a competitive salary, 25 days holiday, healthcare benefits, and a company share scheme.
- Why this job: Be part of a dynamic team with top-notch training and a focus on employee wellbeing.
- Qualifications: You need experience with heavy machinery, a driving licence, and preferably an NVQ Level 3 qualification.
- Other info: Finning values diversity and offers flexible working options and support for mental health.
The predicted salary is between 32500 - 37000 £ per year.
Company:Finning (UK) LtdNumber of Openings:1Worker Type:PermanentPosition Overview:As a Mobile Plant Fitter you will respond to customers field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner.
Working within Finnings industry leading field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of the companies on site diagnostic and repair capabilities for Caterpillar products.
Locations – Perth / DundeeJob Description:
You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques.
As a Finning Engineer you will receive:
- Salary £38,500 -£43,800
- 25 days holiday (purchase up to 5 extra days holiday)
- Annual Bonus
- Annual Tool Allowance
- Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
- Access to company share scheme
- Up to 7% pension (matched by company)
- Refer a friend bonus
- Employee reward platform (retails discounts and other employee rewards)
- Life insurance
- Laptop and phone, van
- Industry leading CAT product training
- Overtime
Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards.
Main Job Functions
- Provide an estimate of arrival time at customers site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation.
- Contact customers site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements.
- Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required.Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer.
- Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer.
- Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards.
Specific Skills
- Work autonomously on own initiative as well as part of a team
- Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business
- Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines
- Effective problem solver with strong analytical skills
- Motivated and Dynamic Self-starter
Education and Experience
- Knowledge in the use of field-based diagnosis tools and equipment essential
- Heavy Earth Moving equipment operating knowledge
- LDV driving licence
- Apprentice trained engineer / Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice
- Experience of a variety of construction and static machines essential
At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits.
If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
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Mobile Plant Fitter employer: Finning
Contact Detail:
Finning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Plant Fitter
✨Tip Number 1
Familiarise yourself with Caterpillar products and the specific equipment you'll be working on. Understanding the common issues and repair techniques will give you an edge during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of Finning. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. Be ready to share specific examples of how you've diagnosed and resolved mechanical or electrical issues in the past, as this is crucial for the Mobile Plant Fitter position.
✨Tip Number 4
Showcase your customer service skills during any interactions with the recruitment team. Since the role requires strong communication and interpersonal skills, demonstrating your ability to build positive relationships will set you apart from other candidates.
We think you need these skills to ace Mobile Plant Fitter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills related to mobile plant fitting. Emphasise your knowledge of heavy earth moving equipment and any specific training you've received, such as NVQ Level 3.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your customer service skills and ability to diagnose and resolve mechanical issues effectively, as these are key aspects of the job.
Showcase Problem-Solving Skills: Provide examples in your application that demonstrate your problem-solving abilities. Discuss situations where you successfully diagnosed and repaired equipment issues, highlighting your analytical skills.
Highlight Communication Skills: Since the role requires strong communication with customers and team members, include examples of how you've built positive relationships in previous roles. This will show that you can effectively interact with clients and colleagues alike.
How to prepare for a job interview at Finning
✨Showcase Your Technical Knowledge
As a Mobile Plant Fitter, it's crucial to demonstrate your in-depth knowledge of plant equipment. Be prepared to discuss specific diagnostic tools and techniques you've used in the past, as well as any relevant experience with Caterpillar products.
✨Emphasise Customer Focus
Finning values outstanding customer service. During the interview, share examples of how you've successfully resolved customer issues in the past, highlighting your ability to communicate effectively and build positive relationships.
✨Demonstrate Problem-Solving Skills
Be ready to discuss challenging situations you've faced in previous roles and how you approached solving them. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your analytical skills.
✨Prepare for Practical Scenarios
Expect to be asked about specific scenarios related to field repairs and service requests. Brush up on your knowledge of heavy earth-moving equipment and think through how you would diagnose and address common issues that may arise on-site.