At a Glance
- Tasks: As a Mobile Plant Fitter, you'll diagnose and repair equipment on-site for customers.
- Company: Join Finning (UK) Ltd, a leading provider of equipment and services.
- Benefits: Enjoy a permanent position with competitive pay and potential perks.
- Other info: This role offers hands-on experience in a fast-paced environment.
- Why this job: Be part of a dynamic team that values problem-solving and customer service.
- Qualifications: No specific qualifications required; just a passion for mechanics and customer interaction.
The predicted salary is between 30000 - 42000 £ per year.
Position Overview:
As a Mobile Plant Fitter you will respond to customer’s field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner.
Company:
Finning (UK) Ltd
Number of Openings:
1
Worker Type:
Permanent
Position Overview:
As a Mobile Plant Fitter you will respond to customer’s field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner.
Working within Finning’s industry leading field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of the companies on site diagnostic and repair capabilities for Caterpillar products.
Job Description:
You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques.
As a Finning Engineer you will receive:
- Salary £38,500 -£43,800
- 25 days holiday (purchase up to 5 extra days holiday)
- Annual Bonus
- Annual Tool Allowance
- Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
- Access to company share scheme
- Up to 7% pension (matched by company)
- Refer a friend bonus
- Employee reward platform (retails discounts and other employee rewards)
- Life insurance
- Laptop and phone, van
- Industry leading CAT product training
- Overtime
Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards.
Main Job Functions
- Provide an estimate of arrival time at customer’s site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation.
- Contact customer’s site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements.
- Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer.
- Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer.
- Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards.
Specific Skills
- Work autonomously on own initiative as well as part of a team
- Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business
- Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines
- Effective problem solver with strong analytical skills
- Motivated and Dynamic Self-starter
Education And Experience
- Knowledge in the use of field-based diagnosis tools and equipment essential
- Heavy Earth Moving equipment operating knowledge
- LDV driving licence
- Apprentice trained engineer / Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice
- Experience of a variety of construction and static machines essential
At Finning, we prioritize creating a diverse and inclusive environment.
We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential.
As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities.
We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities.
Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities.
If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
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Mobile Plant Fitter employer: Finning
Finning is an exceptional employer, offering a dynamic work environment where innovation and customer satisfaction are at the forefront. As the world's largest Caterpillar dealer, we provide our Application Engineers with extensive training and development opportunities, fostering both personal and professional growth. Our collaborative culture encourages teamwork and technical excellence, making it an ideal place for engineers to thrive while contributing to impactful projects in the industrial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Plant Fitter
✨Tip Number 1
Familiarise yourself with the specific types of mobile plant machinery that Finning (UK) Ltd services. Understanding the common issues and repair techniques will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees of Finning to gain insights into the company culture and expectations for a Field Service Engineer. This can provide you with valuable information to tailor your approach.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. Be ready to share specific examples of how you've diagnosed and resolved issues in the past, as this is crucial for the role.
✨Tip Number 4
Research the latest technologies and tools used in mobile plant maintenance. Showing that you are up-to-date with industry advancements can demonstrate your commitment to professional development.
We think you need these skills to ace Mobile Plant Fitter
Some tips for your application 🫡
Understand the Role:Familiarise yourself with the responsibilities of a Mobile Plant Fitter. Highlight your experience in field service engineering, particularly in diagnosing and repairing machinery.
Tailor Your CV:Make sure your CV reflects relevant skills and experiences that align with the job description. Emphasise any previous roles where you provided customer service or worked in a similar field.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully handled field repairs and customer interactions in the past.
Proofread Your Application:Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Finning
✨Know Your Technical Stuff
As a Mobile Plant Fitter, you'll need to demonstrate your technical knowledge. Brush up on the machinery and equipment you'll be working with, and be ready to discuss specific repair techniques or troubleshooting methods you've used in the past.
✨Showcase Your Problem-Solving Skills
Since the role involves diagnosing issues and providing solutions, prepare examples of how you've successfully resolved problems in previous jobs. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Understand Customer Service Importance
Finning values customer satisfaction, so be prepared to discuss how you handle customer interactions. Share experiences where you went above and beyond to ensure a customer's needs were met, highlighting your communication skills.
✨Research Finning (UK) Ltd
Familiarise yourself with Finning's services, values, and recent projects. This will not only show your interest in the company but also help you tailor your responses to align with their goals and culture during the interview.
