At a Glance
- Tasks: Promote digital solutions and drive customer engagement in a dynamic sales role.
- Company: Join Finning, the world's largest Caterpillar dealer, known for innovation and support.
- Benefits: Competitive salary, 25 days holiday, life insurance, and a supportive work environment.
- Other info: Opportunities for professional growth in a diverse and inclusive workplace.
- Why this job: Make a real impact in digital sales and help shape customer experiences.
- Qualifications: Customer-facing sales experience; e-commerce knowledge is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Finning is the world's largest Caterpillar dealer. We pride ourselves on delivering exceptional customer experiences and innovative solutions. Join our dynamic team as a Digital Sales Specialist and be part of a company that values your contributions and supports your growth.
Are you passionate about digital innovation and customer engagement? We have an exciting opportunity for a Digital Sales Specialist to join our team and drive the growth of our comprehensive digital ecosystem. This role is crucial in promoting platforms such as Parts.cat.com, CAT Central, Finning Customer Portal, VisionLink, CAT Inspect, CAT SOS, CAT RFV, and CAT RAM.
Key Responsibilities- Promote Digital Solutions: Advocate for our holistic digital ecosystem to attract new customers, retain existing ones, and re-engage lapsed customers.
- Customer Onboarding: Act on eCommerce transaction referrals to onboard customers to Parts.cat.com and CAT Central, while highlighting the benefits of the entire ecosystem.
- Collaborate on Strategy: Work with the Digital Go-To-Market Lead to integrate digital solutions into the customer onboarding journey, driving new registrations and incremental eCommerce revenue.
- Lead Workshops: Conduct digital growth workshops with internal sales and parts teams to ensure strategic alignment and buy-in.
- Build Relationships: Establish and maintain direct customer relationships to support onboarding, activation, and ongoing support.
- Drive Subscriptions: Generate renewal and new VisionLink subscription revenue to expand our subscriber base and enhance profitability.
- Nationwide travel to branches and customer locations.
- Experience in a customer facing sales role.
- E-commerce or SaaS sales experience desirable but not essential.
- Keen sales orientation and drive to win new business.
- Strong focus on customer needs and the ability to build lasting relationships.
- Innovative mindset with a keen interest in new and improved digital solutions.
- Excellent communication and negotiation skills.
- Ability to work collaboratively and lead workshops effectively.
- Competitive salary + car or car allowance
- 25 days holiday
- Life insurance
- Up to 7% pension
- Benefits package
- Supportive and collaborative work environment.
- Opportunities for professional growth and development.
At Finning, we believe in the power of our people. We offer a dynamic work environment where your contributions are valued, and your career growth is supported. If you are ready to make a significant impact and help us achieve our ambitious growth goals, we want to hear from you!
At Finning, we prioritise creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations/adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Digital Sales Specialist employer: Finning
At Finning, we pride ourselves on fostering a supportive and collaborative work environment that values your contributions as a Digital Sales Specialist. With competitive salaries, generous holiday allowances, and a commitment to professional growth, we empower our employees to thrive while driving innovation in our digital ecosystem. Join us in a diverse and inclusive culture where your career aspirations are nurtured, and you can make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Sales Specialist
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Finning are looking for when hiring for a Digital Sales Specialist.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Finning for the Digital Sales Specialist, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Finning as a Digital Sales Specialist, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Finning’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Digital Sales Specialist.
We think you need these skills to ace Digital Sales Specialist
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Finning, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Finning's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Finning. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Finning
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Finning uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Finning. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
