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- Tasks: Diagnose and repair Caterpillar engines and generators on-site for customers.
- Company: Join Finning, a global leader in heavy machinery and engineering.
- Benefits: Enjoy 25 days holiday, healthcare, and a competitive salary package.
- Why this job: Make a real impact while working with cutting-edge technology and a supportive team.
- Qualifications: Experience as a service engineer and knowledge of diesel engines required.
- Other info: Flexible working options and a commitment to diversity and inclusion.
The predicted salary is between 39720 - 45118 £ per year.
As a Finning Engineer you will receive:
- Salary £39,720 - £45,118
- 25 days holiday (purchase up to 5 extra days holiday)
- Annual Bonus
- Annual Tool Allowance
- Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
- Access to company share scheme
- Up to 7% pension (matched by company)
- Refer a friend bonus
- Employee reward platform (retail discounts and other employee rewards)
- Life insurance
- Laptop and phone, van
- Industry leading CAT product training
- Overtime
Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards.
Main Job Functions:
- You will respond to customer’s field repair and service requests, diagnosing and providing comprehensive detail about the nature of the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner.
- Provide an estimate of arrival time at customer’s site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation.
- Contact customer’s site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements.
- Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with information for the work required.
- Provide comprehensive detail to allow Finning to construct a quote as requested by the customer.
- Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer.
- Undertake repair and service work on a variety of Caterpillar engines and generators.
Education and Experience:
- LDV driving licence.
- Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or equivalent experience.
- Experience of a variety of gas and diesel engines, generators both LV and HV.
Knowledge:
- Knowledge in the use of field-based diagnosis tools and equipment essential.
- Experience with assembly and disassembly of diesel engines and components Caterpillar large engine e.g. 3400, 3500, 3600 series engines, MWM, MAK series knowledge.
- Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or equivalent experience.
- Experience of a variety of gas and diesel engines, generators both LV and HV.
At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today.
At Finning, we prioritise creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations/adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Field Service Engineer in Cannock employer: Finning
Contact Detail:
Finning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Cannock
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that Field Service Engineer role.
✨Tip Number 2
Prepare for those interviews! Research Finning and understand their values and products. We want to see your passion for Caterpillar engines and your problem-solving skills. Practise common interview questions and think of examples from your experience that showcase your expertise.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s a great chance to reiterate why you’re the perfect fit for the Field Service Engineer role at Finning.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!
We think you need these skills to ace Field Service Engineer in Cannock
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your relevant experience with gas and diesel engines, and any specific training you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Caterpillar products and how your background makes you a great fit for Finning. Keep it engaging and personal – we love to see your personality!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've diagnosed and solved equipment issues in the past. We’re all about finding solutions, so let us know how you’ve tackled challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our fantastic benefits package!
How to prepare for a job interview at Finning
✨Know Your Stuff
Make sure you brush up on your knowledge of Caterpillar engines and generators. Familiarise yourself with the specific models mentioned in the job description, like the 3400, 3500, and 3600 series. Being able to discuss your experience with these engines will show that you're the right fit for the role.
✨Practice Your Problem-Solving Skills
Since you'll be diagnosing equipment problems, it’s crucial to demonstrate your problem-solving abilities. Prepare for scenario-based questions where you might need to explain how you would approach a specific repair or service request. Think through your past experiences and be ready to share relevant examples.
✨Show Off Your Communication Skills
As a Field Service Engineer, you'll need to communicate effectively with customers and team members. Practice explaining technical issues in simple terms, as you may need to provide detailed information to customers who aren't familiar with the machinery. This will highlight your ability to connect with clients and ensure they understand the work being done.
✨Be Ready to Discuss Safety Procedures
Safety is paramount in this role, so be prepared to talk about your understanding of site requirements and safety protocols. Familiarise yourself with common safety practices in field service engineering and be ready to discuss how you ensure compliance when working on-site.
