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- Tasks: Coordinate customer service activities and manage customer queries effectively.
- Company: Leading equipment distributor in Ashford with a focus on service excellence.
- Benefits: Full-time position with opportunities for career growth and development.
- Why this job: Join a dynamic team and enhance your skills in finance and customer service.
- Qualifications: Bachelor’s degree in Business Administration or Finance and customer service experience.
- Other info: Strong analytical and organisational skills are essential for success.
The predicted salary is between 30000 - 42000 £ per year.
A leading equipment distributor in Ashford is seeking a Customer Service Controller to coordinate customer service activities and manage customer queries. This full-time, on-site position requires strong analytical and organizational skills, along with a proficiency in business control and knowledge of financial statements. The ideal candidate will have experience in customer service and should possess a Bachelor’s degree in Business Administration or Finance. This role is integral to optimizing departmental performance and service excellence.
On-Site Finance & Service Controller in Ashford employer: Finning UK & Ireland
Contact Detail:
Finning UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site Finance & Service Controller in Ashford
✨Tip Number 1
Network like a pro! Reach out to people in the finance and customer service sectors. Attend local events or join online forums where you can connect with industry professionals. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to finance and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key, so let your skills shine!
✨Tip Number 3
Showcase your analytical skills! During interviews, be ready to discuss how you've used data to improve customer service or financial processes in the past. Real-life examples will make you stand out as a candidate who can optimise performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that job!
We think you need these skills to ace On-Site Finance & Service Controller in Ashford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your analytical and organisational skills, as well as your experience in customer service. We want to see how your background aligns with the role of a Customer Service Controller!
Showcase Your Financial Knowledge: Since this role involves business control and financial statements, don’t forget to mention any relevant coursework or experience you have in finance. We love seeing candidates who can demonstrate their understanding of these areas.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to optimising departmental performance. We’re all about service excellence here at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Finning UK & Ireland
✨Know Your Numbers
Since the role requires a strong grasp of financial statements, make sure you brush up on key financial metrics and concepts. Be prepared to discuss how you've used these in previous roles, as this will show your analytical skills and understanding of business control.
✨Customer Service Scenarios
Think of specific examples from your past experience where you successfully handled customer queries or improved service processes. This will demonstrate your customer service expertise and your ability to optimise performance, which is crucial for the position.
✨Organisational Skills Showcase
Prepare to talk about how you manage multiple tasks and priorities. You might want to share a story that highlights your organisational skills, especially in a busy environment, as this is key for coordinating customer service activities effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their approach to customer service excellence or how they measure departmental performance. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
