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- Tasks: Coordinate customer service activities and analyse operational data for optimal performance.
- Company: Join Finning UK & Ireland, a leading distributor of Caterpillar equipment.
- Benefits: Full-time role with competitive salary and opportunities for growth.
- Why this job: Make a real impact by enhancing customer service and operational processes.
- Qualifications: Strong analytical skills and experience in customer service or finance preferred.
- Other info: Fast-paced environment with a focus on teamwork and excellence.
The predicted salary is between 36000 - 60000 £ per year.
Finning UK & Ireland, a division of Finning International Inc., is recognized as one of the world’s largest distributors of Caterpillar equipment and power systems. With a commitment to delivering excellence, Finning strives to be Caterpillar’s premier global business partner. The company is dedicated to providing superior customer service and innovative solutions that meet the needs of its clients in various industries. Finning UK & Ireland maintains a strong reputation for reliability and expertise.
Role Description
This is a full-time on-site role based in Ashford for a Customer Service Controller. The primary responsibilities include:
- Coordinating customer service activities
- Ensuring timely and effective responses to customer queries
- Maintaining accurate records of customer interactions
- Analyzing operational and financial data
- Overseeing the processing of service requests
- Ensuring compliance with established standards and guidelines
- Working alongside teams to enhance processes and optimize departmental performance
Qualifications
- Proficiency in Business Control and a strong understanding of operational processes and service management
- Strong Analytical Skills to interpret data, assess trends, and resolve operational challenges
- Knowledge of Financial Statements with experience in Finance and Financial Reporting
- Strong organizational, communication, and interpersonal skills
- Ability to work effectively in a fast-paced, on-site environment
- Experience in a customer service or service management role is preferred
- Bachelor's degree in Business Administration, Finance, or a related field is advantageous
Accounting Controller in Ashford employer: Finning UK & Ireland
Contact Detail:
Finning UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounting Controller in Ashford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the hiring managers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Accounting Controller in Ashford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Accounting Controller role. Highlight your experience in business control and customer service, and don’t forget to showcase those strong analytical skills we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Finning UK & Ireland. Mention your understanding of operational processes and how you can enhance customer service activities.
Showcase Relevant Experience: When filling out your application, be sure to include any relevant experience in finance and financial reporting. We want to see how your background aligns with our needs, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our team at Finning UK & Ireland!
How to prepare for a job interview at Finning UK & Ireland
✨Know Your Numbers
As an Accounting Controller, you'll need to demonstrate your proficiency in financial statements and data analysis. Brush up on key financial metrics and be ready to discuss how you've used them to drive decisions in previous roles.
✨Showcase Your Customer Service Skills
Since the role involves coordinating customer service activities, think of specific examples where you've successfully resolved customer queries or improved service processes. Highlight your communication skills and how they helped enhance customer satisfaction.
✨Prepare for Operational Challenges
Be ready to discuss operational processes and any challenges you've faced in previous positions. Think about how you approached these challenges and what solutions you implemented. This will show your analytical skills and ability to optimise performance.
✨Research Finning's Values
Understanding Finning's commitment to excellence and customer service is crucial. Familiarise yourself with their reputation and values, and be prepared to explain how your personal values align with theirs. This shows genuine interest and cultural fit.
