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- Tasks: Drive sales and deliver exceptional customer service in a dynamic team.
- Company: Join Finning, a global leader in heavy equipment with a collaborative culture.
- Benefits: Enjoy competitive salary, bonus, 25 days holiday, and comprehensive benefits.
- Why this job: Make a real impact by supporting customers with expert advice and tailored solutions.
- Qualifications: Proven experience in technical sales or customer service with strong problem-solving skills.
- Other info: Diverse and inclusive environment with opportunities for professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Company:
Finning (UK) Ltd
Number of Openings:
1
Worker Type:
Permanent
Position Overview:
Are you passionate about delivering exceptional customer service and have a knack for technical problem-solving? Join our dynamic team at Finning as a Sales Executive and play a key role in supporting our customers with expert advice, technical insight, and tailored parts solutions. This is your opportunity to work with a global leader in heavy equipment and make a real impact in a customer-focused, collaborative environment.
Job Description:
Key Responsibilities: Drive Sales Excellence:
Convert parts sales opportunities through outstanding customer service and technical product knowledge.
Support Complex Enquiries:
Act as a key contact for internal and external customers, especially for technical or complex queries.
Interpret Parts Accurately:
Ensure the correct parts are sourced, quoted, and delivered to meet customer needs.
Collaborate Cross-Functionally:
Work closely with supply chain, warehouse, and other departments to ensure seamless service delivery.
Enhance the Customer Journey:
Provide regular updates and ensure customers understand the value of Finning products over competitors.
Identify Opportunities:
Analyse technical data to upsell and cross-sell complementary parts and services.
Mentor and Develop:
Support and coach junior team members, sharing your technical expertise to build team capability.
Knowledge, Skills & Experience: Proven track record in a technical sales or customer service role
Strong diagnostic and problem-solving abilities
Excellent communication and negotiation skills
Customer-centric mindset with a resilient and goal-oriented approach
Ability to optimise sales opportunities and navigate CRM systems
Team player with a proactive and responsive attitude
What We Offer: In addition to a competitive salary, bonus, 25 days holiday and life insurance you will benefit from: A comprehensive benefits package
A supportive and collaborative work environment
Opportunities for professional growth and development
Why Join Us: At Finning, we believe in the power of our people. We offer a dynamic work environment where your contributions are valued, and your career growth is supported. If you are passionate about customer service and are ready to take on a new challenge, we want to hear from you.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an
adjustment/accommodation
at any point during the recruitment process, please inform your recruiter.
Sales Executive employer: Finning International
Contact Detail:
Finning International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Sales Executive role.
✨Tip Number 2
Prepare for those interviews by researching Finning and understanding their products inside out. We want you to showcase your technical knowledge and customer service skills, so practice answering common sales scenarios and how you’d tackle complex queries.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We recommend mentioning something specific from your conversation to remind them why you’re the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our dynamic team at Finning.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service and technical problem-solving shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team at Finning.
Tailor Your Experience: Make sure to highlight your relevant experience in technical sales or customer service. Use specific examples that demonstrate your diagnostic skills and ability to handle complex enquiries, as this will resonate with us and show you’re a great fit.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on communicating your skills and experiences effectively. This will help us understand your potential impact on our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our dynamic team at Finning.
How to prepare for a job interview at Finning International
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of Finning's products and services. Familiarise yourself with the technical aspects and how they benefit customers. This will help you answer questions confidently and demonstrate your passion for delivering exceptional customer service.
✨Prepare for Technical Questions
Given the role's focus on technical problem-solving, expect questions that assess your diagnostic abilities. Brush up on common technical queries related to heavy equipment and think of examples from your past experience where you've successfully resolved complex issues.
✨Showcase Your Customer-Centric Mindset
Be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific examples that highlight your communication skills and ability to enhance the customer journey. This will show that you understand the importance of a customer-focused approach.
✨Demonstrate Team Collaboration Skills
Since the role involves working cross-functionally, prepare to talk about your experiences collaborating with different teams. Highlight instances where your teamwork led to successful outcomes, as this will illustrate your proactive attitude and ability to contribute to a supportive work environment.
