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- Tasks: Drive sales and deliver exceptional customer service in a dynamic team.
- Company: Join Finning, a global leader in heavy equipment with a collaborative culture.
- Benefits: Competitive salary, bonus, 25 days holiday, and comprehensive benefits package.
- Why this job: Make a real impact while supporting customers with expert advice and tailored solutions.
- Qualifications: Experience in technical sales or customer service with strong problem-solving skills.
- Other info: Diverse and inclusive environment with opportunities for professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Company:
Finning (UK) Ltd
Number of Openings:
1
Worker Type:
Permanent
Position Overview:
Are you passionate about delivering exceptional customer service and have a knack for technical problem-solving? Join our dynamic team at Finning as a Sales Executive and play a key role in supporting our customers with expert advice, technical insight, and tailored parts solutions. This is your opportunity to work with a global leader in heavy equipment and make a real impact in a customer-focused, collaborative environment.
Job Description:
Key Responsibilities: Drive Sales Excellence:
Convert parts sales opportunities through outstanding customer service and technical product knowledge.
Support Complex Enquiries:
Act as a key contact for internal and external customers, especially for technical or complex queries.
Interpret Parts Accurately:
Ensure the correct parts are sourced, quoted, and delivered to meet customer needs.
Collaborate Cross-Functionally:
Work closely with supply chain, warehouse, and other departments to ensure seamless service delivery.
Enhance the Customer Journey:
Provide regular updates and ensure customers understand the value of Finning products over competitors.
Identify Opportunities:
Analyse technical data to upsell and cross-sell complementary parts and services.
Mentor and Develop:
Support and coach junior team members, sharing your technical expertise to build team capability.
Knowledge, Skills & Experience: Proven track record in a technical sales or customer service role
Strong diagnostic and problem-solving abilities
Excellent communication and negotiation skills
Customer-centric mindset with a resilient and goal-oriented approach
Ability to optimise sales opportunities and navigate CRM systems
Team player with a proactive and responsive attitude
What We Offer: In addition to a competitive salary, bonus, 25 days holiday and life insurance you will benefit from: A comprehensive benefits package
A supportive and collaborative work environment
Opportunities for professional growth and development
Why Join Us: At Finning, we believe in the power of our people. We offer a dynamic work environment where your contributions are valued, and your career growth is supported. If you are passionate about customer service and are ready to take on a new challenge, we want to hear from you.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an
adjustment/accommodation
at any point during the recruitment process, please inform your recruiter.
Sales Executive employer: Finning International
Contact Detail:
Finning International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Sales Executive role. You never know who might have the inside scoop on openings at Finning or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Finning's products and services so you can speak confidently about how you can enhance the customer journey. Show them you’re not just another candidate, but someone who truly understands their business.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves technical queries, think of examples from your past experiences where you’ve tackled complex issues. This will help you shine during the interview and demonstrate your diagnostic abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Finning team and ready to contribute to their success.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for customer service and technical problem-solving shine through in your application. We want to see how you can bring that passion to the Sales Executive role at Finning!
Tailor Your CV: Make sure your CV highlights your relevant experience in technical sales or customer service. We love seeing how your skills align with what we're looking for, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for the role. Share specific examples of how you've driven sales excellence and supported customers in the past – we want to hear your story!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Finning International
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of Finning's products and services. Familiarise yourself with the technical aspects and how they benefit customers. This will help you answer questions confidently and demonstrate your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Highlight situations where you solved complex problems or turned a challenging situation into a positive outcome. This will show that you have the customer-centric mindset they're looking for.
✨Practice Technical Problem-Solving
Since the role involves technical queries, brush up on your diagnostic and problem-solving skills. You might be asked to tackle a hypothetical scenario during the interview, so think through how you would approach it and communicate your thought process clearly.
✨Emphasise Team Collaboration
Finning values teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share specific examples of how you worked cross-functionally to achieve a common goal, as this will highlight your ability to fit into their collaborative environment.
