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- Tasks: Diagnose and repair Caterpillar equipment on-site, ensuring customer satisfaction.
- Company: Join Finning, the largest CAT dealer in the UK and Ireland, known for its innovation.
- Benefits: Enjoy 25 days holiday, healthcare, annual bonus, and flexible working options.
- Why this job: Be part of a supportive team with industry-leading training and a focus on wellbeing.
- Qualifications: Apprentice trained or NVQ Level 3 preferred; experience with heavy machinery is essential.
- Other info: Finning values diversity and offers reasonable accommodations for all applicants.
The predicted salary is between 32000 - 38000 £ per year.
Company:
Finning (UK) Ltd
Number of Openings:
1
Worker Type:
Permanent
Position Overview:
As a Mobile Plant Fitter you will respond to customer’s field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner.
Working within Finning’s industry leading field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of the companies on site diagnostic and repair capabilities for Caterpillar products.
Location – Inverness / Aberdeen (North East Region)
Job Description:
As a Finning Engineer you will receive:
- Salary £38,500 -£43,800
- 25 days holiday (purchase up to 5 extra days holiday)
- Annual Bonus
- Annual Tool Allowance
- Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
- Access to company share scheme
- Up to 7% pension (matched by company)
- Refer a friend bonus
- Employee reward platform (retails discounts and other employee rewards)
- Life insurance
- Laptop and phone, van
- Industry leading CAT product training
- Overtime
Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards.
Main Job Functions
- Provide an estimate of arrival time at customer’s site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation.
- Contact customer’s site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements.
- Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer.
- Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer.
- Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards.
Specific Skills
- Work autonomously on own initiative as well as part of a team
- Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business
- Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines
- Effective problem solver with strong analytical skills
- Motivated and Dynamic Self-starter
Education and Experience
- Knowledge in the use of field-based diagnosis tools and equipment essential
- Heavy Earth Moving equipment operating knowledge
- LDV driving licence
- Apprentice trained engineer / Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice
- Experience of a variety of construction and static machines essential
At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits.
If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Mobile Plant Fitter employer: Finning International
Contact Detail:
Finning International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Plant Fitter
✨Tip Number 1
Familiarise yourself with Caterpillar products and the specific tools used for field-based diagnostics. This knowledge will not only help you during interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Network with current or former employees of Finning, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial during your discussions.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully diagnosed and repaired equipment issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of how you've handled high-pressure situations in the past. This will highlight your ability to work autonomously and as part of a team, which is crucial for this role.
We think you need these skills to ace Mobile Plant Fitter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Mobile Plant Fitter role. Emphasise your knowledge of heavy earth moving equipment and any field-based diagnostic tools you've used.
Craft a Strong Cover Letter: Write a cover letter that showcases your problem-solving abilities and strong communication skills. Mention specific examples of how you've successfully diagnosed and repaired machinery in the past.
Highlight Relevant Qualifications: Clearly state your qualifications, such as NVQ Level 3 or equivalent training. If you have experience as a service engineer or have worked with Caterpillar products, make sure to include this information.
Show Enthusiasm for the Role: In your application, express your enthusiasm for working with Finning and your commitment to providing excellent customer service. Mention how you align with their values of diversity and inclusion.
How to prepare for a job interview at Finning International
✨Showcase Your Technical Skills
As a Mobile Plant Fitter, it's crucial to demonstrate your technical expertise during the interview. Be prepared to discuss your experience with heavy earth-moving equipment and any specific diagnostic tools you've used. Highlighting your hands-on experience will show that you're capable of handling the job's demands.
✨Emphasise Communication Abilities
Strong communication skills are essential for this role, as you'll need to interact with customers and team members effectively. Prepare examples of how you've successfully communicated complex technical information in the past, especially in high-pressure situations.
✨Demonstrate Problem-Solving Skills
Employers value candidates who can think on their feet. Be ready to share specific instances where you've diagnosed and resolved equipment issues. Discuss your analytical approach and how you prioritised tasks to meet tight deadlines.
✨Research Finning and Their Values
Understanding Finning's commitment to diversity, inclusion, and employee wellbeing can set you apart from other candidates. Familiarise yourself with their values and be prepared to discuss how you align with them, showcasing your enthusiasm for being part of their team.
