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- Tasks: Diagnose and repair mobile plant equipment on-site for customers.
- Company: Finning (UK) Ltd is a leading provider of equipment and services.
- Benefits: Enjoy a diverse workplace, equal opportunities, and support for all backgrounds.
- Why this job: Join a team that values inclusivity and offers hands-on problem-solving experiences.
- Qualifications: No specific qualifications required; just a passion for mechanics and customer service.
- Other info: We welcome applicants from all backgrounds and offer reasonable accommodations.
The predicted salary is between 30000 - 42000 £ per year.
To respond to customer’s field repair and service requests diagnosing and providing comprehensive detail about the nature of the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner.
Main Job Functions:
- Provide an estimate of arrival time at customer’s site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation.
- Contact customer’s site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements.
- Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with information for the work required. Provide comprehensive detail to allow Finning to construct a quote as requested by the customer.
- Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer.
- Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards.
At Finning, we prioritise creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations/adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Mobile Plant Fitter employer: Finning International
Contact Detail:
Finning International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Plant Fitter
✨Tip Number 1
Familiarise yourself with the specific machinery and equipment that Finning services. Understanding the common issues and repair processes will help you demonstrate your expertise during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Finning to gain insights into the company culture and expectations for the Mobile Plant Fitter role. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. Since diagnosing equipment issues is a key part of the job, be ready to share examples of how you've successfully resolved similar challenges in the past.
✨Tip Number 4
Showcase your customer service skills. As you'll be interacting with customers on-site, emphasising your ability to communicate effectively and maintain professionalism under pressure will be crucial.
We think you need these skills to ace Mobile Plant Fitter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Mobile Plant Fitter. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in field repairs and service requests. Emphasise any previous roles where you diagnosed equipment problems or worked directly with customers.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully handled similar tasks in the past, and express your enthusiasm for contributing to Finning's commitment to diversity and inclusion.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Finning International
✨Know Your Equipment
Familiarise yourself with the types of machinery you'll be working on. Be prepared to discuss specific models and common issues they face, as this will demonstrate your technical knowledge and readiness for the role.
✨Understand Customer Service
Since the role involves direct interaction with customers, think about how you would handle service requests and communicate effectively. Prepare examples of past experiences where you successfully resolved customer issues.
✨Be Ready to Diagnose
Brush up on your diagnostic skills. You may be asked to walk through how you would approach diagnosing a problem on-site. Think about the tools and methods you would use to identify issues quickly and accurately.
✨Showcase Your Teamwork Skills
The job requires collaboration with site management and other team members. Be ready to share examples of how you've worked effectively in a team setting, especially in high-pressure situations.
