Inside Sales Representative

Company:Finning (UK) LtdNumber of Openings:1Worker Type:PermanentPosition Overview:Are you a driven sales professional with a passion for delivering exceptional customer experiences? Join our dynamic team as an Inside Sales Representative, where you’ll play a key role in driving sales of Caterpillar Machinery and attachments. You will be the first point of contact for customers, whether over the phone or in person, providing expert advice and tailored solutions that meet their needs. This is a fantastic opportunity to grow your career in a fast-paced, customer-focused environment with a globally recognised brand.Job Description:

• Conduct proactive outbound sales calls to new and existing customers.

• Help manage the full sales cycle, from lead qualification to machine delivery, ensuring a seamless customer journey, working seamlessly with the TAM’s.

• Host and engage walk-in customers at the retail store, offering product demonstrations.

• Promote marketing campaigns, events, and special offers to drive customer interest.

• Maintain accurate customer records and machine data in CRM systems to support marketing and sales initiatives.

• Collaborate with the Field Sales team to qualify leads and support wider sales efforts.

• Achieve sales leads through an agreed volume of outbound calls, customer retention, and satisfaction.

Knowledge, Skills & Experience:

• Proven experience in a proactive outbound B2B sales environment.

• Strong selling skills and a professional telephone manner.

• Excellent interpersonal, communication, and customer service skills.

• Self-motivated with a results-driven mindset and a passion for success.

• Organised and detail-oriented with the ability to manage multiple tasks.

• Proficient in using CRM systems and Microsoft Office applications.

What We Offer:

In addition to a competitive salary, commission, 25 days holiday, life insurance and pension, you will benefit from:

• A comprehensive benefits package

• A supportive and collaborative work environment

• Opportunities for professional growth and development

Why Join Us?

At Finning, we believe in the power of our people. We offer a dynamic work environment where your contributions are valued, and your career growth is supported. If you are passionate about customer service and sales and are ready to take on a new challenge, we want to hear from you.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.