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- Tasks: Drive sales of Caterpillar Machinery through proactive calls and customer engagement.
- Company: Join Finning, a globally recognised brand in machinery and customer service.
- Benefits: Enjoy competitive salary, commission, 25 days holiday, and a comprehensive benefits package.
- Why this job: Be part of a dynamic team that values your contributions and supports your career growth.
- Qualifications: Proven B2B sales experience, strong communication skills, and proficiency in CRM systems required.
- Other info: Finning promotes diversity and is committed to providing reasonable accommodations for individuals with disabilities.
The predicted salary is between 28800 - 48000 £ per year.
Company:
Finning (UK) Ltd
Number of Openings:
1
Worker Type:
Permanent
Position Overview:
Are you a driven sales professional with a passion for delivering exceptional customer experiences? Join our dynamic team as an Inside Sales Representative, where you’ll play a key role in driving sales of Caterpillar Machinery and attachments. You will be the first point of contact for customers, whether over the phone or in person, providing expert advice and tailored solutions that meet their needs. This is a fantastic opportunity to grow your career in a fast-paced, customer-focused environment with a globally recognised brand.
Job Description:
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Conduct proactive outbound sales calls to new and existing customers.
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Help manage the full sales cycle, from lead qualification to machine delivery, ensuring a seamless customer journey, working seamlessly with the TAM’s.
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Host and engage walk-in customers at the retail store, offering product demonstrations.
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Promote marketing campaigns, events, and special offers to drive customer interest.
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Maintain accurate customer records and machine data in CRM systems to support marketing and sales initiatives.
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Collaborate with the Field Sales team to qualify leads and support wider sales efforts.
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Achieve sales leads through an agreed volume of outbound calls, customer retention, and satisfaction.
Knowledge, Skills & Experience:
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Proven experience in a proactive outbound B2B sales environment.
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Strong selling skills and a professional telephone manner.
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Excellent interpersonal, communication, and customer service skills.
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Self-motivated with a results-driven mindset and a passion for success.
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Organised and detail-oriented with the ability to manage multiple tasks.
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Proficient in using CRM systems and Microsoft Office applications.
What We Offer:
In addition to a competitive salary, commission, 25 days holiday, life insurance and pension, you will benefit from:
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A comprehensive benefits package
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A supportive and collaborative work environment
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Opportunities for professional growth and development
Why Join Us?
At Finning, we believe in the power of our people. We offer a dynamic work environment where your contributions are valued, and your career growth is supported. If you are passionate about customer service and sales and are ready to take on a new challenge, we want to hear from you.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Inside Sales Representative employer: Finning International
Contact Detail:
Finning International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative
✨Tip Number 1
Familiarise yourself with Caterpillar Machinery and attachments. Understanding the products you'll be selling will not only boost your confidence but also enable you to provide tailored solutions to customers, making you a more effective Inside Sales Representative.
✨Tip Number 2
Practice your outbound sales calls. Role-playing with a friend or mentor can help you refine your pitch and improve your telephone manner, which is crucial for engaging potential customers effectively.
✨Tip Number 3
Network with current employees at Finning. Connecting with them on platforms like LinkedIn can give you insights into the company culture and expectations, helping you tailor your approach during interviews.
✨Tip Number 4
Demonstrate your customer service skills in every interaction. Whether it's during a phone call or an in-person meeting, showing that you genuinely care about customer satisfaction will set you apart from other candidates.
We think you need these skills to ace Inside Sales Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in B2B sales and customer service. Use specific examples that demonstrate your ability to conduct outbound sales calls and manage the sales cycle effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention your familiarity with CRM systems and how your skills align with the responsibilities of the Inside Sales Representative role at Finning.
Highlight Key Skills: In your application, emphasise your strong communication skills, self-motivation, and results-driven mindset. These are crucial for success in a fast-paced sales environment like Finning's.
Show Enthusiasm for the Company: Research Finning and mention why you want to work there specifically. Highlight their commitment to diversity and inclusion, and express your eagerness to contribute to their dynamic team.
How to prepare for a job interview at Finning International
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales roles, particularly in a B2B environment. Highlight specific achievements and how you successfully managed the sales cycle, as this will demonstrate your capability to excel in the Inside Sales Representative position.
✨Demonstrate Customer-Centric Mindset
Since the role focuses on delivering exceptional customer experiences, share examples of how you've gone above and beyond for customers in the past. This could include resolving issues or providing tailored solutions that led to increased satisfaction.
✨Familiarise Yourself with Caterpillar Products
Research Caterpillar machinery and attachments before the interview. Understanding the products will not only help you answer questions confidently but also allow you to engage more effectively with the interviewer about how you can promote these products to customers.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask during the interview. This shows your interest in the role and the company. You might ask about the team dynamics, sales targets, or opportunities for professional development within Finning.
