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- Tasks: Manage contracts and improve financial performance while ensuring customer satisfaction.
- Company: Join Finning, the world's largest Caterpillar dealer, known for innovation and exceptional customer experiences.
- Benefits: Enjoy a competitive salary, company car, annual bonus, 25 days holiday, and a comprehensive benefits package.
- Why this job: Be part of a supportive culture that values your contributions and encourages professional growth.
- Qualifications: Relevant engineering experience and skills in asset management and customer relationship building are essential.
- Other info: Finning promotes diversity and inclusion, welcoming applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Finning is the world’s largest Caterpillar dealer. We pride ourselves on delivering exceptional customer experiences and innovative solutions. We are looking for a highly skilled and motivated Contracts Asset Manager to join our team and be part of a company that values your contributions and supports your growth. Job Description: The Contracts Asset Manager will be responsible for improving the financial performance of Customer Value Agreements (CVA) through effective asset management, with a strong emphasis on availability and productivity to enhance customer satisfaction. Key Responsibilities: Contract Performance Management: Oversee overall contract performance and act as the master scheduler for all planned events. Site Surveys: Conduct regular visits to customer locations to perform on-site surveys, monitoring conditions that may impact contract performance. Service Coordination: Liaise with service operations to execute all planned events, including determining the type of repair required and its location. Event Execution: Drive consistent execution of planned events for equipment on contract. Product Support: Collaborate with product support operations to develop product health and performance feedback. Customer Relationship Management: Develop and maintain strong customer relationships to lower operating costs through improved operational and maintenance best practices. Skills and Experience: Proven experience in managing assets to ensure high availability and productivity. knowledge of equipment maintenance and repair processes. Skilled in conducting detailed site surveys and monitoring conditions affecting contract performance. Ability to interpret large amounts of data and information to support planning and decisions. Excellent influencing and networking skills, able to build strong customer relationships and deliver customer-centric solutions. Qualifications: Relevant experience and certificate in engineering Previous experience in a similar role within similar industry environment (desirable) Approved engineering apprenticeship (desirable) What We Offer: In addition to a competitive salary, company car/allowance, an annual bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: A comprehensive benefits package A supportive and collaborative work environment Opportunities for professional growth and development Why Join Us: At Finning, we believe in fostering a culture of innovation and performance. We offer a supportive environment where your contributions are valued, and your professional growth is encouraged. If you’re ready to take on a challenging and rewarding role, we want to hear from you! At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Contracts Asset Manager employer: Finning International
Contact Detail:
Finning International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Asset Manager
✨Tip Number 1
Familiarize yourself with the specific Customer Value Agreements (CVA) that Finning manages. Understanding how these agreements work and their impact on customer satisfaction will give you a significant edge during discussions.
✨Tip Number 2
Network with current or former employees of Finning, especially those in asset management roles. They can provide valuable insights into the company culture and expectations for the Contracts Asset Manager position.
✨Tip Number 3
Prepare to discuss your experience with data interpretation and how it has influenced your decision-making in previous roles. Being able to articulate this clearly will demonstrate your analytical skills, which are crucial for this position.
✨Tip Number 4
Showcase your ability to build strong customer relationships by preparing examples of how you've successfully managed client interactions in the past. This will highlight your customer-centric approach, which is essential for the role.
We think you need these skills to ace Contracts Asset Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Contracts Asset Manager position. Understand the key responsibilities and required skills, so you can tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize your proven experience in asset management, particularly in improving financial performance and customer satisfaction. Use specific examples that demonstrate your ability to manage contracts effectively.
Showcase Your Skills: Make sure to showcase your skills in conducting site surveys, interpreting data, and building customer relationships. Provide concrete examples of how you've successfully applied these skills in previous roles.
Personalize Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for joining Finning. Mention why you are drawn to their commitment to innovation and professional growth, and how you can contribute to their goals.
How to prepare for a job interview at Finning International
✨Understand Contract Performance Management
Make sure you have a solid grasp of contract performance management principles. Be prepared to discuss how you would oversee contract performance and act as a master scheduler for planned events.
✨Showcase Your Site Survey Skills
Highlight your experience with conducting site surveys. Be ready to share examples of how you've monitored conditions that impact contract performance in previous roles.
✨Demonstrate Customer Relationship Management
Prepare to talk about your approach to building strong customer relationships. Think of specific instances where you've successfully lowered operating costs through improved operational practices.
✨Data Interpretation is Key
Since the role involves interpreting large amounts of data, be ready to discuss your analytical skills. Provide examples of how you've used data to support planning and decision-making in asset management.
