At a Glance
- Tasks: Manage product issues and provide on-site support to customers.
- Company: Finning, the largest Caterpillar dealer globally, known for its innovation.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Join a dynamic team with opportunities across diverse industries.
- Why this job: Make a real difference by improving product reliability and customer satisfaction.
- Qualifications: Experience in technical support and strong problem-solving skills.
The predicted salary is between 29700 - 36300 £ per year.
Finning, the world’s largest Caterpillar dealer, seeks an experienced specialist to manage product problems and drive proactive field support.
You’ll coordinate resolutions, liaise with Caterpillar and suppliers, and mentor service engineers to minimize business impact across diverse industries.
The role involves on-site customer assistance, data-driven reporting, and close collaboration with the service delivery network to improve reliability and warranty outcomes.
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Technical Support Engineer – Field & Product Reliability in Peterborough employer: Finning International Inc.
Finning International Inc. offers an exceptional work environment in Cannock, where employees are valued for their contributions to supply chain operations. With a strong commitment to diversity and inclusion, the company fosters a culture of collaboration and support, particularly for those from the armed forces. Employees benefit from ongoing professional development opportunities and a focus on delivering high-quality service, making it a rewarding place to grow your career.
Contact Details:
Finning International Inc. Recruitment Team
