Parts Sales Coordinator in Peterborough

DiPerk is the UK and Ireland’s only authorised Perkins distributor, specializing in the supply, service, and support of Perkins engines across all industries and applications. Our expertise in diesel engines and commitment to customer satisfaction make us a trusted partner for businesses requiring reliable and efficient power solutions. We are looking for an organised and customer‑focused Part Sales Coordinator to join our Parts Sales team.

Reporting to the Parts Sales Team Leader, this role provides essential administrative and operational support across the sale, supply, and aftersales care of engine parts. You will be responsible for coordinating claims and returns, managing stock and invoicing processes, maintaining data accuracy within business systems, and supporting the wider team through reporting and analysis. This position is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and is committed to delivering excellent service to both internal and external customers.

Key Responsibilities:

• Provide administrative and clerical support to the Parts Sales Team.
• Coordinate shipping logistics and communicate with customers, colleagues, and vendors regarding claims, returns, and aftersales service requirements.
• Assist with inventory and invoicing processes, including goods receipting, invoice conversion, credit control and maintaining accurate stock records.
• Respond to customer queries relating to invoices, account status, and outstanding orders.
• Maintain and tidy ERP systems, ensuring data quality and integrity.
• Complete ad‑hoc reporting, data analysis, and administrative tasks as requested by the Parts Sales Team Leader or Manager.

Knowledge, Skills and Experience:

• Previous experience in an administrative, coordination or customer support role is advantageous.
• Experience working within a technical, parts, or supply chain environment would be beneficial but not essential.
• Competency in Microsoft Office for monitoring processes and tracking information.
• Experience with inventory or business management systems.
• Understanding of supply chain processes and an appreciation of the sales process (desirable).
• Strong customer service and communication skills.
• Excellent interpersonal and organisational abilities.
• Strong PC literacy with the ability to quickly learn new systems.

What We Offer:

In addition to a competitive salary, bonus, 25 days holiday, life insurance, up to 7% pension and access to the company's share scheme, you will benefit from a comprehensive benefits package, a supportive and collaborative work environment, and opportunities for professional growth and development.

Why Join Us?

At DiPerk, we believe in the power of our people. We offer a dynamic work environment where your contributions are valued, and your career growth is supported. If you are enthusiastic about sales and building customer relationships, ready to take on a new challenge, we want to hear from you.

At Finning, we prioritise creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.

About Us

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada.