Graduate - Service Operations in Leeds

Graduate – Service Operations

Kick‑start your career with Finning as a Graduate – Service Operations, where you will develop into a future leader within our Service, Engineering, and Technical teams. This structured graduate opportunity is designed to build your operational, analytical, and technical capabilities through hands‑on experience with Caterpillar and associated equipment.

Key Responsibilities

• Learn and apply mechanical, electrical, or electronic engineering skills across Caterpillar and related equipment.
• Support planned maintenance, inspections, servicing, and repair activities under supervision.
• Assist with fault diagnosis and troubleshooting using approved diagnostic tools and processes.
• Contribute to structured improvement projects focused on efficiency, cost reduction, and service performance.
• Analyse service processes and identify opportunities to improve quality, turnaround time, and customer experience.
• Support continuous improvement initiatives (e.g., Lean, waste reduction, standardisation, digital enhancements).
• Collect, interpret, and utilise operational data to support performance decisions.
• Collaborate with experienced engineers, supervisors, and technical specialists across workshop and field operations.
• Maintain accurate service documentation, job cards, and technical reports.
• Actively participate in training programmes, coaching, and safety initiatives.
• Demonstrate strong safety leadership and uphold company values in all activities.

Knowledge, Skills & Experience

Education

• Degree (Level 6 or equivalent) in a relevant discipline such as Mechanical, Electrical, or Electronic Engineering, Mechatronics, Automotive, Plant, Marine, Heavy Equipment Engineering, Engineering Technology, or Business Management.

Skills & Competencies

• Strong technical aptitude with an interest in mechanical, electrical, or hydraulic systems.
• Analytical mindset with the ability to interpret data and identify trends or improvement opportunities.
• Problem‑solving skills with a structured approach to fault finding and root cause analysis.
• Interest in process improvement, efficiency, and operational excellence.
• Good communication skills with the ability to explain technical issues clearly.
• Team‑oriented with the ability to work collaboratively in workshop and field environments.
• Attention to detail and ability to follow technical procedures accurately.
• Strong safety awareness and commitment to safe systems of work.
• Commercial awareness and understanding of how service performance impacts customers and cost.

What We Offer

• Competitive salary and bonus.
• 25 days holiday + bank holidays and up to 7% pension contribution.
• A comprehensive benefits package.
• Structured graduate development programme.
• Hands‑on experience with industry‑leading equipment and technology.
• Opportunities to work on real improvement projects with business impact.
• Supportive environment focused on safety, learning, and career progression.

Equal Opportunity Employer

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal‑opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. We continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Finning is committed to collaborating with and providing reasonable accommodations and adjustments to individuals with disabilities. If you require an adjustment or accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces‑friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.