Rebuild/Repair Engineer Team Leader in Glasgow

To ensure that the refurbishment of Caterpillar products within the Construction Equipment product group operate, and will continue to operate for the foreseeable future, to Finning standards and customer requirement by carrying out a range of reconditioning and maintenance work on those products. As a Team Leader, you will be looked upon to take a lead within the workshop, supporting other engineers and liaising with the service controllers to ensuring customer quality and efficiency and meeting service response, health and safety, productivity and first-time fix targets.

Major Job Functions

• Lead and support the workshop team, liaising closely with the controller to ensure work is completed efficiently and safely.
• Manage the engineering team and further develop their ability to exceed the customers’ expectations. Monitor the performance of the team, identifying variance against targets & addressing any shortfalls. Assess individual’s performance against objectives and measures using the 1-1 process.
• Co-ordinate workflow amongst the team and ensure adequate coverage is provided. Cover Controller shifts during holidays and absence.
• Control field repairs and monitor ongoing repairs to identify potential “problem jobs”.
• Undertake a detailed inspection of the machine to confirm or expand on any initial field inspection report so that a commercial assessment of the likely repair, replacement refurbishment work can be made.
• Carry out standard diagnosis tests on machine components to enable more accurate cost evaluations or for the issue of condition and warranty agreements to customers.
• Produce a comprehensive list of parts and materials required for the proposed machine preparation work.
• Undertake overhaul, repair or refurbishment work on the machine to the agreed work plan, removing and dispatching components for specialist attention, re-installing the original or replacement part or repairing original parts.
• Inspect and test completed machine to ensure unit is operating to expected performance levels.

Accountability

• Manage disputes, SAR, productivity, work order process & parts returns in line with cooperate targets (KPIs).
• Complete Risk Assessments and Safe Systems of Work for repairs.
• Awareness of health and safety programs to ensure that regional teams are kept up to date with safe operations on sites.
• Improve team engagement by setting and implementing action plans.
• Adhere to agreed job times.

Specific Skills

• Flexibility, organisational and time management skills.
• Excellent attention to detail, work accuracy/numeracy and quality orientated.
• Work autonomously on own initiative and also well as part of a team.
• Strong communication and interpersonal skills and ability to build positive relationships across all levels of the business.
• Motivated and dynamic self-starter.
• Strong planning and organisational skills with the ability to work under pressure to tight deadlines.
• Effective problem-solver with strong analytical skills.
• A committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customers.

Knowledge

• Deep understanding of the use of general service manuals and computerised Service Information System (SIS) from the OEM.
• Practical knowledge of tooling and specialised equipment to conduct repairs on difficult and heavy machinery.
• Practical knowledge of rigging, slinging and jacking procedures.
• Electrical, hydraulic and mechanical fitting knowledge.

Education and Experience

• A background in construction plant fitting.
• Either apprentice trained or minimum 5 years’ experience in quality service environment within a similar industry.
• A licence to drive reach trucks is required.
• Practical experience in operating construction equipment in confined spaces and mechanical fitting work on large-scale machines.

At Finning, we prioritise creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.