At a Glance
- Tasks: Engage with customers over the phone and drive sales for parts and services.
- Company: Join Finning, the world's largest Caterpillar dealer, known for exceptional customer experiences.
- Benefits: Enjoy a competitive salary, commission, 25 days holiday, and a comprehensive benefits package.
- Other info: Be part of a diverse and inclusive team that values your unique contributions.
- Why this job: Kickstart your career in sales with opportunities for growth and development.
- Qualifications: Sales experience is a plus; strong communication skills and a target-driven mindset are essential.
The predicted salary is between 30000 - 40000 £ per year.
Finning is the world’s largest Caterpillar dealer. We pride ourselves on delivering exceptional customer experiences and innovative solutions. We are looking for a motivated Inside Sales Representative to join our team on a 12‑month fixed term contract.
The Inside Sales Representative will manage and grow a regional portfolio of customers through proactive telephone engagement. This role focuses on driving parts and service revenue, building long‑term customer relationships, and supporting field sales colleagues through effective lead generation. This role offers excellent development opportunities, including exposure to customer visits and a potential pathway into field sales.
Key Responsibilities- Manage and develop a portfolio of approximately 400 customers via regular call cycles
- Drive parts, service, and CSA sales, meeting set call and revenue targets
- Follow up on service reports to identify and convert incremental sales opportunities
- Manage inbound enquiries and online leads, promoting all purchasing channels
- Maintain accurate CRM records and customer data
- Experience in a sales or telesales environment (desirable)
- Strong communication and persuasion skills with a professional telephone manner
- Target‑driven with a strong sales orientation
- Comfortable using CRM systems and MS Office
- Organised, self‑motivated, and able to work independently and as part of a team
- Full, clean driving licence
- Competitive salary and commission
- 25 days holiday + bank holidays and up to 7% pension
- A comprehensive benefits package
- A supportive and collaborative work environment
- Opportunities for professional growth and development
At Finning, we prioritise creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces‑friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Inside Sales Representative in Cannock employer: Finning International Inc.
Finning is an exceptional employer, offering a dynamic and supportive work environment for Inside Sales Representatives. With a focus on professional growth, employees benefit from competitive salaries, comprehensive benefits, and opportunities to advance into field sales roles. Located in a diverse and inclusive setting, Finning values collaboration and encourages all team members to reach their full potential while fostering long-term customer relationships.
Contact Details:
Finning International Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales Representative in Cannock
✨Tip Number 1
Get to know the company inside out! Research Finning, their products, and their customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Since this role is all about engaging customers over the phone, rehearse how you'll introduce yourself and what value you can bring to their experience. Confidence is key!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Finning family.
We think you need these skills to ace Inside Sales Representative in Cannock
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Inside Sales Representative role. Highlight any relevant experience in sales or telesales, and don’t forget to showcase your communication skills. We want to see how you can drive parts and service revenue!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Finning. Mention your passion for customer relationships and how you can contribute to our innovative solutions.
Showcase Your Skills:In your application, make sure to highlight your organisational skills and experience with CRM systems. We’re looking for someone who can manage a portfolio of customers effectively, so let us know how you’ve done this in the past!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get you on the path to joining our supportive and collaborative work environment!
How to prepare for a job interview at Finning International Inc.
✨Know Your Product Inside Out
Before the interview, make sure you understand the products and services that Finning offers. Familiarise yourself with their parts and service offerings, as well as any recent innovations. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Practice Your Pitch
As an Inside Sales Representative, you'll need to communicate effectively over the phone. Practice your sales pitch and be ready to discuss how you would engage with customers. Think about how you can highlight the benefits of the products and services while addressing potential customer concerns.
✨Showcase Your CRM Skills
Since the role requires managing customer data through a CRM system, be prepared to discuss your experience with CRM tools. If you have specific examples of how you've used these systems to drive sales or improve customer relationships, share them during the interview.
✨Demonstrate Your Team Spirit
Finning values collaboration, so be ready to talk about how you work within a team. Share examples of how you've supported colleagues in the past, especially in lead generation or customer engagement. This will show that you can contribute positively to their supportive work environment.
