Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Diagnose and repair Caterpillar equipment on-site, ensuring customer satisfaction.
- Company: Join Finning, the world's largest CAT dealership, known for its innovation and support.
- Benefits: Enjoy a competitive salary, 25 days holiday, healthcare, and flexible working options.
- Why this job: Be part of a dynamic team with industry-leading training and a focus on employee wellbeing.
- Qualifications: Apprentice trained or NVQ Level 3 in Land Based Engineering/Plant Fitting preferred.
- Other info: Finning values diversity and offers support for individuals with disabilities.
The predicted salary is between 32500 - 37000 £ per year.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer, you will respond to customers’ field repair and service requests diagnosing whilst providing comprehensive detail about the nature of the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time-effective manner.
Working within Finning’s industry-leading field service department, and for the world\’s largest CAT dealership, you will be at the forefront of the company\’s site diagnostic and repair capabilities for Caterpillar products. Job Description:
You will need to have both outstanding customer focus coupled with in-depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up-to-date dealer software and repair techniques.
As a Finning Engineer, you will receive:
- Salary £38,500 -£43,800
- 25 days holiday (purchase up to 5 extra days holiday)
- Annual Bonus
- Annual Tool Allowance
- Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
- Access to company share scheme
- Up to 7% pension (matched by company)
- Refer a friend bonus
- Employee reward platform (retails discounts and other employee rewards)
- Life insurance
- Laptop and phone and van
- Industry leading CAT product training
- Overtime
Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards.
Main Job Functions
- Provide an estimate of arrival time at customer’s site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation.
- Contact customer’s site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements.
- Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required.Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer.
- Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer.
- Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards.
Specific Skills
- Work autonomously on own initiative as well as part of a team
- Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business
- Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines
- Effective problem solver with strong analytical skills
- Motivated and Dynamic Self-starter
Education and Experience
- Apprentice trained / Formally trained Engineer (NVQ Level 3 preferred in Land Based Engineering / Plant Fitting), served as a field service engineer for a significant period or development opportunity for a qualified apprentice
- Knowledge in the use of field-based diagnosis tools and equipment essential
- Heavy Earth Moving equipment operating knowledge
- LDV driving licence
- Experience of a variety of construction and static machines essential
At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits.
If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today!
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
#J-18808-Ljbffr
Mobile Plant Fitter employer: Finning Canada
Contact Detail:
Finning Canada Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Plant Fitter
✨Tip Number 1
Familiarise yourself with Caterpillar products and services. Understanding the specific machinery and tools used by Finning will give you an edge during interviews, as you'll be able to speak knowledgeably about their offerings.
✨Tip Number 2
Network with current or former employees of Finning. Engaging with them on platforms like LinkedIn can provide you with insider insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for technical assessments by brushing up on your diagnostic skills. Since the role involves diagnosing equipment issues, being well-versed in field-based diagnosis tools will help you demonstrate your competence effectively.
✨Tip Number 4
Showcase your customer service skills during the interview. Since the role requires strong communication and interpersonal skills, be ready to share examples of how you've successfully resolved customer issues in the past.
We think you need these skills to ace Mobile Plant Fitter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Mobile Plant Fitter role. Emphasise your knowledge of plant equipment, field service experience, and any specific training you have received.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your customer service skills and ability to diagnose and resolve mechanical issues effectively, as these are key aspects of the job.
Highlight Relevant Qualifications: Clearly state your qualifications, such as NVQ Level 3 in Land Based Engineering or Plant Fitting. If you have experience with heavy earth-moving equipment or field-based diagnostic tools, make sure to include this information.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully solved problems in high-pressure situations. This will demonstrate your analytical skills and ability to work autonomously, which are crucial for the role.
How to prepare for a job interview at Finning Canada
✨Showcase Your Technical Knowledge
Make sure to brush up on your knowledge of plant equipment and diagnostic tools. Be prepared to discuss specific examples of how you've diagnosed and repaired machinery in the past, as this will demonstrate your expertise and problem-solving skills.
✨Emphasise Customer Focus
Since the role involves direct interaction with customers, highlight your customer service experience. Share instances where you successfully resolved customer issues or improved their experience, showcasing your ability to build positive relationships.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle high-pressure situations. Prepare for scenario-based questions where you might need to explain how you would approach a specific mechanical or electrical issue on-site.
✨Demonstrate Teamwork and Autonomy
Finning values both teamwork and the ability to work independently. Be ready to discuss times when you've successfully collaborated with others, as well as instances where you've taken the initiative to solve problems on your own.
