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- Tasks: Diagnose and repair Caterpillar equipment while providing top-notch customer service.
- Company: Join Finning, the largest CAT dealer in the UK and Ireland.
- Benefits: Enjoy a competitive salary, healthcare, flexible working, and generous holiday options.
- Why this job: Be part of a dynamic team making a real impact in the oil and gas industry.
- Qualifications: Apprentice trained with experience in Caterpillar engines and strong problem-solving skills.
- Other info: Diverse and inclusive workplace with excellent training and career growth opportunities.
The predicted salary is between 32000 - 44000 £ per year.
Company: Finning (UK) Ltd
Number of Openings: 1
Worker Type: Permanent
Position Overview
As a Field Engineer in Finning’s Oil and Gas division, you will respond to customer’s repair and service requests. You will be responsible for diagnosing and providing comprehensive details about the nature of the problem to both the customer and Finning to create a quote as per the request of the customer within a cost and time-effective manner.
Location: This field role will be based from home and will be reporting into the Aberdeen depot
Job Description:
Working within Finning’s industry-leading field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of the company\’s site diagnostic and repair capabilities for Caterpillar products.
Benefits
- Basic salary £37,963
- Offshore day rate
- 25 days holiday (purchase up to 5 extra days holiday)
- Annual Bonus
- Annual Tool Allowance
- Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
- Access to company share scheme
- Up to 7% pension (matched by company)
- Life insurance
- Laptop and phone
- Industry leading CAT product training
- Overtime
Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards.
Main Job Functions
- Provide an estimate of arrival time at customer’s site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation.
- Contact customer’s site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements.
- Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer.
- Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer.
- Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards
Specific Skills
- Work autonomously on own initiative as well as part of a team
- Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business
- Motivated and dynamic self-starter
- Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines
- Effective problem solver with strong analytical skills
Knowledge
- Knowledge in the use of field based diagnosis tools and equipment essential
- Experience on Caterpillar engines and generators
- Electronic, mechanical and electrical engineering principles
- Experience working in offshore
Education
Formally apprentice trained (NVQ Level 3) and served engineer.
At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package, company pension scheme, healthcare, company share scheme and various flexible benefits.
If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today!
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations/adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
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Field Engineer Oil & Gas employer: Finning Canada
Contact Detail:
Finning Canada Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer Oil & Gas
✨Tip Number 1
Network like a pro! Reach out to your connections in the oil and gas industry, especially those who work at Finning. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills related to Caterpillar products. We all know that confidence is key, so practice answering common field engineer questions and be ready to showcase your problem-solving abilities.
✨Tip Number 3
Don’t forget to research Finning’s company culture and values. Showing that you align with their mission during your interview can really set you apart from other candidates. Plus, it’ll help you feel more at ease when discussing your fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can keep an eye on any new openings that pop up in the future. Let’s get you that Field Engineer position!
We think you need these skills to ace Field Engineer Oil & Gas
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Engineer role. Highlight your experience with Caterpillar products and any relevant engineering qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the oil and gas industry and how you can contribute to Finning. Keep it concise but impactful – we love a good story!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We’re looking for effective problem solvers who can think on their feet, so don’t hold back on showcasing your analytical skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the Finning team!
How to prepare for a job interview at Finning Canada
✨Know Your Stuff
Make sure you brush up on your knowledge of Caterpillar engines and generators. Familiarise yourself with field-based diagnostic tools and equipment, as well as the electronic, mechanical, and electrical engineering principles relevant to the role. This will not only help you answer technical questions but also show your genuine interest in the position.
✨Show Off Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully diagnosed and resolved equipment issues in high-pressure situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical skills and ability to work autonomously or as part of a team.
✨Communicate Clearly
Strong communication is key for this role, so practice articulating your thoughts clearly and concisely. Be ready to explain complex technical issues in simple terms, as you'll need to communicate effectively with customers and colleagues alike. Think about how you can build positive relationships through your communication style.
✨Understand the Company Culture
Research Finning’s values and commitment to diversity and inclusion. Be prepared to discuss how you align with their mission and how you can contribute to creating a supportive work environment. Showing that you understand and appreciate the company culture can set you apart from other candidates.
