At a Glance
- Tasks: Join our field service team to diagnose and repair Caterpillar engines and generators.
- Company: Finning (UK) Ltd is a leading provider of Caterpillar products and services.
- Benefits: Enjoy 25 days holiday, healthcare, annual bonus, and flexible working options.
- Other info: We value diversity and are committed to creating an inclusive workplace.
- Why this job: Be part of a supportive culture with industry-leading training and a focus on employee wellbeing.
- Qualifications: Must have an LDV driving licence and NVQ Level 3 or equivalent experience.
The predicted salary is between 33000 - 44000 € per year.
Working within Finning’s industry leading field service department, you will be a part of the in-frame team working across different sectors at the forefront of the company's on-site diagnostic and repair capabilities for Caterpillar products, working on CAT engines, generators and components.
Locations - Leeds, Cannock, Cardiff, Glasgow
As a Finning Engineer you will receive:
- Salary £38,500 - £43,800
- 25 days holiday (purchase up to 5 extra days holiday)
- Annual Bonus
- Annual Tool Allowance
- Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
- Access to company share scheme
- Up to 7% pension (matched by company)
- Refer a friend bonus
- Employee reward platform (retail discounts and other employee rewards)
- Life insurance
- Laptop and phone, van
- Industry leading CAT product training
- Overtime
Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards.
Main Job Functions:
- You will respond to customer’s field repair and service requests, diagnosing and providing comprehensive detail about the nature of the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner.
- Provide an estimate of arrival time at customer’s site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation.
- Contact customer’s site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements.
- Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with information for the work required.
- Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer.
- Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer.
- Undertake repair and service work on a variety of Caterpillar engines and generators.
Education and Experience:
- LDV driving licence.
- Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or equivalent experience.
- Experience of a variety of gas and diesel engines, generators both LV and HV.
Knowledge:
- Knowledge in the use of field-based diagnosis tools and equipment essential.
- Experience with assembly and disassembly of diesel engines and components Caterpillar large engine e.g. 3400, 3500, 3600 series engines, MWM, MAK series knowledge.
- Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or equivalent experience.
- Experience of a variety of gas and diesel engines, generators both LV and HV.
At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits.
If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today.
At Finning, we prioritise creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations/adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Field Engineer in Cannock employer: Finning Canada
Finning (UK) Ltd is an exceptional employer that values its employees as the core of its success. With a competitive salary, comprehensive benefits including healthcare, generous holiday allowance, and industry-leading training, Finning fosters a supportive work culture that prioritises employee wellbeing and growth. Located in vibrant cities like Leeds, Cannock, Cardiff, and Glasgow, employees enjoy a diverse and inclusive environment with ample opportunities for professional development and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Field Engineer in Cannock
✨Tip Number 1
Familiarise yourself with Caterpillar products and services. Understanding the specific engines and generators you'll be working on will not only boost your confidence but also impress the hiring team at Finning.
✨Tip Number 2
Network with current or former Finning employees. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your hands-on experience with field-based diagnostic tools. Be ready to share specific examples of how you've successfully diagnosed and repaired equipment in the past.
✨Tip Number 4
Showcase your problem-solving skills during the interview. Finning values engineers who can think on their feet, so be prepared to discuss how you've tackled challenging repair situations in the field.
We think you need these skills to ace Field Engineer in Cannock
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Field Engineer role at Finning. Emphasise your experience with Caterpillar products, diagnostic tools, and any formal training you have received.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work at Finning and how your background makes you a great fit for their team.
Highlight Relevant Qualifications:Clearly list your qualifications, such as NVQ Level 3 or equivalent experience, and any specific training related to gas and diesel engines. This will help demonstrate your technical expertise to the hiring team.
Showcase Problem-Solving Skills:In your application, provide examples of how you've successfully diagnosed and resolved equipment issues in the past. This will illustrate your ability to handle the responsibilities outlined in the job description.
How to prepare for a job interview at Finning Canada
✨Know Your Technical Stuff
As a Field Engineer, you'll be working with Caterpillar products, so brush up on your knowledge of CAT engines and generators. Be prepared to discuss your experience with gas and diesel engines, and any diagnostic tools you've used.
✨Demonstrate Problem-Solving Skills
During the interview, expect to be asked about how you would approach diagnosing equipment problems. Use specific examples from your past experience to illustrate your problem-solving process and how you communicate solutions to customers.
✨Show Your Customer Service Skills
Finning values customer interaction, so highlight your experience in dealing with clients. Discuss how you ensure customer satisfaction, manage expectations, and communicate effectively, especially when providing quotes or updates.
✨Be Ready for Practical Scenarios
You might face practical scenarios or technical questions during the interview. Prepare by reviewing common issues that arise with Caterpillar products and think through how you would handle them in the field.
