Digital Account Manager in London

FINN Partners’ Travel Division sits at the forefront of travel PR, championing creativity, innovation, and culturally resonant storytelling. Our team partners with leading destinations and brands to build influence, drive engagement, and shape the future of travel communications.

With deep industry expertise and a fully integrated approach across PR, digital, social, and influencer marketing, we deliver campaigns that cut through, spark conversation, and inspire travelers around the world.

We are seeking a Digital Account Manager to join our travel division. As a Digital Account Manager, you will lead the day-to-day social media and digital operations for a portfolio of high-profile travel and destination clients. You’ll partner closely with Account Directors across a diverse client base, taking campaigns from concept through execution while ensuring every activation delivers impact, creativity, and measurable visibility.

Your work will include social strategy, content calendar development, reporting, content creation, influencer partnerships, and client counsel. You will organize and host events, manage creator collaborations, and play a key role in shaping and delivering influencer trips. Strong relationships with creators and talent partners will be central to your success, alongside your ability to manage deadlines, navigate multiple workstreams, and bring fresh, strategic ideas to the table. We’re looking for a proactive self-starter who takes ownership, anticipates needs, and drives work forward with confidence.

No two days look the same. Core hours are 9:00–17:00, Monday to Friday; however, the nature of the role may require hosting evening events or supporting early morning activations outside of typical office hours. This role follows a hybrid working model with access to our Old Street office in London. We welcome applicants across the UK who can occasionally attend in-person meetings and team collaboration sessions.

What Success Looks Like: You do not just manage accounts—you create impactful campaigns and ideas that drive results. You build strong relationships with clients, creators, and colleagues, bring fresh thinking to every project, and consistently deliver high-quality work across multiple workstreams. Over time, you continue to grow into broader client leadership and team mentorship opportunities.

Responsibilities:

• Support day-to-day social and digital activity across a portfolio of travel and destination clients
• Build strong relationships with clients and contribute to regular account communications
• Assist with campaign reporting, performance tracking, and project management
• Stay up to date on social media, digital, and travel trends
• Contribute ideas and collaborate across the wider team

What You’ll Do:

• Maintain high proficiency across digital tools and platforms, with the ability to learn new systems quickly.
• Bring strong commercial awareness, connecting creative thinking to measurable business impact.
• Effectively manage high-pressure situations and competing priorities.
• Be available to travel for client meetings, events, and creator trips as needed.
• Demonstrate understanding of financial and performance management principles.

Skills Required:

• 3–5 years of experience in an agency, PR, digital, social media, or marketing environment
• Experience in travel, tourism, hospitality, lifestyle, or consumer brands is helpful but not required
• Experience managing multiple projects, deadlines, and priorities
• Strong written and verbal communication skills
• Confident working across different teams and client accounts
• Comfortable using social media and digital tools, with the ability to learn new systems quickly
• University degree or equivalent experience preferred

Compensation: We offer a competitive salary package based on experience, along with a comprehensive benefits package and opportunities for growth within FINN Partners.

As a FINN team member, you will have access to a comprehensive benefits package, including:

• 25 days of holiday, plus 5 additional summer days and office closure between Christmas and New Year’s Day.
• Comprehensive, opt-in private medical and dental insurance
• Parental leave and flexible accommodation for working parents
• 6% employer pension contributions
• An annual Wellness subsidy
• Hybrid WFH model with possibility of fully remote work.
• Career growth opportunities

Equality, Diversity & Inclusion Statement: We are committed to fostering an inclusive workplace where everyone feels valued and respected. We welcome applications from all suitably qualified candidates, regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion, or belief.

To Apply: Please upload your resume and cover letter, as well as indicate your desired salary (GBP). While we appreciate the interest of all candidates, we will only respond to those with whom we have a greater interest.