Head of Operations in Milton

Head of Operations in Milton

Milton Full-Time 43200 - 72000 ÂŁ / year (est.) No home office possible
Finlay Jude Associates Ltd

At a Glance

  • Tasks: Lead Scotland's water network programme, driving leakage reduction and operational excellence.
  • Company: Join a forward-thinking employer committed to innovation and people development.
  • Benefits: Excellent salary, bonus scheme, 25 days leave, and a company car.
  • Why this job: Make a real impact on Scotland's water management while leading high-performing teams.
  • Qualifications: Proven leakage management experience and strong leadership skills required.
  • Other info: Opportunity for career growth in a dynamic and supportive environment.

The predicted salary is between 43200 - 72000 ÂŁ per year.

An exciting opportunity has become available for an experienced leakage specialist to lead one of Scotland’s most significant water network programmes. We’re looking for a Head of Operations with strong leakage expertise, commercial awareness, and the ability to lead high‑performing teams. This role is based out of the Glasgow depot and will cover all areas of Scotland.

In this role, you will take full responsibility for a major Scottish Water framework. You’ll shape strategy, drive innovation, and deliver clear improvements in water loss, network performance, and regulatory results. If you enjoy technical problem‑solving, improving operational delivery, and leading multidisciplinary teams, this position offers the chance to make a real impact.

What You’ll Lead:

  • Technical & Operational Leadership
    • Lead all leakage reduction activities, including ALC, network monitoring and repair programmes.
    • Manage field, technical and analytical teams to deliver high‑quality, compliant performance.
    • Align operational delivery with asset strategies, regulatory targets and contractual KPIs.
    • Use data, insights and smart network technologies to drive continuous improvement.
  • Commercial & Financial Ownership
    • Take full responsibility for budgets, forecasting and financial performance.
    • Monitor commercial KPIs to ensure delivery meets contractual and profitability expectations.
    • Identify opportunities for efficiency, innovation and framework growth.
    • Support commercial governance through structured reporting and risk management.
  • Resource Planning & Performance Management
    • Oversee workforce planning and resource allocation across multiple disciplines.
    • Track KPIs, productivity and programme milestones to maintain delivery momentum.
    • Implement corrective actions to protect performance and programme outcomes.
    • Support the development of team capability, technical competence and leadership strength.
  • Health, Safety & Regulatory Compliance
    • Champion a proactive safety culture across all operational teams.
    • Ensure compliance with HSE legislation, client standards and internal governance.
    • Lead audits, briefings and incident management to maintain a safe working environment.
  • Client & Stakeholder Engagement
    • Act as the primary interface for Scottish Water, building strong strategic relationships.
    • Provide clear reporting on performance, risks and improvement plans.
    • Offer technical insight to support long‑term leakage reduction planning and framework optimisation.
    • Represent the business as a trusted advisor on leakage strategy and operational excellence.

What You Bring

  • This role requires proven, hands‑on leakage management experience. Candidates without leakage or water network experience will not be considered.
  • Strong background in leakage reduction, ALC operations or network optimisation.
  • Leadership experience across operational, technical and client‑facing teams.
  • Commercial awareness with experience managing budgets, KPIs and contract performance.
  • Solid understanding of HSE, regulatory compliance and industry standards.
  • Excellent communication, stakeholder engagement and problem‑solving skills.

What’s in It for You

  • Excellent salary reflective of senior responsibility.
  • Bonus reward scheme recognising high performance.
  • 25 days annual leave plus bank holidays.
  • Band B Company Car Scheme.
  • A forward‑thinking employer committed to innovation, people development and operational excellence.

If you’re ready to lead one of Scotland’s most important leakage reduction programmes as Head of Operations and want to join a progressive organisation that values innovation and high performance, click apply now.

Head of Operations in Milton employer: Finlay Jude Associates Ltd

Join a forward-thinking employer in Glasgow, where innovation and operational excellence are at the forefront of our mission. As the Head of Operations, you will benefit from an excellent salary, a bonus reward scheme, and 25 days of annual leave, all while leading a high-performing team dedicated to reducing water loss across Scotland. We prioritise employee development and foster a collaborative work culture that empowers you to make a meaningful impact in the water industry.
Finlay Jude Associates Ltd

Contact Detail:

Finlay Jude Associates Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Operations in Milton

✨Tip Number 1

Network like a pro! Reach out to industry contacts on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute.

✨Tip Number 3

Practice your pitch! Be ready to explain how your experience in leakage management and team leadership makes you the perfect fit for the Head of Operations role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!

We think you need these skills to ace Head of Operations in Milton

Leakage Management
ALC Operations
Network Optimisation
Leadership Skills
Commercial Awareness
Budget Management
KPI Monitoring
Regulatory Compliance
HSE Legislation Knowledge
Stakeholder Engagement
Technical Problem-Solving
Operational Delivery Improvement
Data Analysis
Resource Planning
Performance Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Head of Operations role. Highlight your leakage management experience and any relevant leadership roles you've held. We want to see how your skills align with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your commercial awareness and problem-solving skills!

Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead teams and drive improvements. Numbers speak volumes, so if you’ve reduced leakage or improved performance metrics, let us know!

Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people. Plus, we love seeing candidates who take that extra step!

How to prepare for a job interview at Finlay Jude Associates Ltd

✨Know Your Leakage Management Inside Out

Make sure you brush up on your leakage management knowledge. Be prepared to discuss specific strategies you've implemented in the past, especially around ALC operations and network optimisation. This will show that you not only understand the technical aspects but can also lead teams effectively.

✨Demonstrate Commercial Savvy

Since this role involves managing budgets and KPIs, come ready with examples of how you've successfully managed financial performance in previous roles. Highlight any innovative solutions you've introduced that improved profitability or efficiency—this will resonate well with the interviewers.

✨Showcase Your Leadership Skills

Prepare to talk about your experience leading multidisciplinary teams. Think of specific instances where you motivated your team to achieve high performance or navigated challenges. This will help illustrate your capability to drive operational delivery and foster a proactive safety culture.

✨Engage with Stakeholder Insights

Be ready to discuss how you've built strong relationships with clients and stakeholders in the past. Share examples of how you've communicated performance, risks, and improvement plans effectively. This will demonstrate your ability to act as a trusted advisor and engage strategically with Scottish Water.

Head of Operations in Milton
Finlay Jude Associates Ltd
Location: Milton

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