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- Tasks: Lead product management and customer services in a dynamic fire protection company.
- Company: Join a leading manufacturer in passive fire protection and construction materials.
- Benefits: Gain valuable experience with development opportunities and a supportive team.
- Why this job: Make a real difference in fire safety while developing your career.
- Qualifications: Strong IT skills and experience in customer service; fire protection knowledge is a plus.
- Other info: Exciting projects and a chance to work with diverse teams.
The predicted salary is between 35000 - 45000 £ per year.
Finlay Jude Associates are working in partnership with a leading manufacturer within the passive fire protection and construction materials sector to recruit an ambitious Product and Customer Services Manager in Rochdale.
Key Responsibilities:
- Manage documentation for product planning, liaising with Sales, Marketing, Technical, and Development teams to support product launches.
- Provide technical support to internal teams and customers, including product applications, test data interpretation, and fire safety solutions.
- Maintain the customer database and assist with marketing activities such as mailshots and product launches.
- Liaise with Customers, Sales, Marketing, Production, Accounts, Technical, and Quality departments.
- Ensure compliance with formal quality systems.
- Investigate and resolve customer complaints and concerns.
- Ability to manage multiple projects and meet long-term deadlines.
Experience in passive fire protection is advantageous. Strong IT skills, including ERP and CRM systems, are required. Familiarity with CAD drawings, technical schematics, and product documentation is also advantageous.
Development Opportunities: IFE Level 2 & 3 in Passive Fire Protection.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability, or sexual orientation.
For more opportunities please take a look at our website.
Productmanager (M/V) in Manchester employer: Finlay Jude Associates Ltd
Contact Detail:
Finlay Jude Associates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Productmanager (M/V) in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in customer service and product management make you the perfect fit for the role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm for joining our team.
We think you need these skills to ace Productmanager (M/V) in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Product and Customer Services Manager role. Highlight your experience in customer service and product management, especially in passive fire protection if you have it. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention any relevant technical skills or experiences that align with our needs.
Showcase Your Teamwork Skills: Since this role involves liaising with various teams, make sure to highlight your teamwork and communication skills. Share examples of how you've successfully collaborated with others in past roles, as we value strong team players at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Finlay Jude Associates Ltd
✨Know Your Products Inside Out
As a Product and Customer Services Manager, you'll need to demonstrate a solid understanding of passive fire protection products. Brush up on the technical details, applications, and benefits of these products so you can confidently answer questions and provide insights during the interview.
✨Showcase Your Team Leadership Skills
This role involves liaising with various teams, so be prepared to discuss your experience in team leadership. Share specific examples of how you've successfully managed projects or led teams in the past, highlighting your ability to collaborate and communicate effectively.
✨Prepare for Technical Questions
Expect questions related to fire safety solutions and compliance with quality systems. Familiarise yourself with relevant regulations and standards in the industry, and be ready to discuss how you've handled customer complaints or technical challenges in previous roles.
✨Demonstrate Your IT Proficiency
Strong IT skills are crucial for this position. Be ready to talk about your experience with ERP and CRM systems, as well as any familiarity with CAD drawings or technical schematics. If you have specific examples of how you've used these tools to improve processes, share them!