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- Tasks: Lead Scotland's water network programme, driving leakage reduction and operational excellence.
- Company: Join a forward-thinking employer committed to innovation and people development.
- Benefits: Excellent salary, bonus scheme, 25 days leave, and a company car.
- Why this job: Make a real impact on Scotland's water management while leading high-performing teams.
- Qualifications: Proven leakage management experience and strong leadership skills required.
- Other info: Opportunity for career growth in a dynamic and supportive environment.
The predicted salary is between 43200 - 72000 ÂŁ per year.
An exciting opportunity has become available for an experienced leakage specialist to lead one of Scotland’s most significant water network programmes. We’re looking for a Head of Operations with strong leakage expertise, commercial awareness, and the ability to lead high‑performing teams. This role is based out of the Glasgow depot and will cover all areas of Scotland.
In this role, you will take full responsibility for a major Scottish Water framework. You’ll shape strategy, drive innovation, and deliver clear improvements in water loss, network performance, and regulatory results. If you enjoy technical problem‑solving, improving operational delivery, and leading multidisciplinary teams, this position offers the chance to make a real impact.
What You’ll Lead:- Technical & Operational Leadership
- Lead all leakage reduction activities, including ALC, network monitoring and repair programmes.
- Manage field, technical and analytical teams to deliver high‑quality, compliant performance.
- Align operational delivery with asset strategies, regulatory targets and contractual KPIs.
- Use data, insights and smart network technologies to drive continuous improvement.
- Commercial & Financial Ownership
- Take full responsibility for budgets, forecasting and financial performance.
- Monitor commercial KPIs to ensure delivery meets contractual and profitability expectations.
- Identify opportunities for efficiency, innovation and framework growth.
- Support commercial governance through structured reporting and risk management.
- Resource Planning & Performance Management
- Oversee workforce planning and resource allocation across multiple disciplines.
- Track KPIs, productivity and programme milestones to maintain delivery momentum.
- Implement corrective actions to protect performance and programme outcomes.
- Support the development of team capability, technical competence and leadership strength.
- Health, Safety & Regulatory Compliance
- Champion a proactive safety culture across all operational teams.
- Ensure compliance with HSE legislation, client standards and internal governance.
- Lead audits, briefings and incident management to maintain a safe working environment.
- Client & Stakeholder Engagement
- Act as the primary interface for Scottish Water, building strong strategic relationships.
- Provide clear reporting on performance, risks and improvement plans.
- Offer technical insight to support long‑term leakage reduction planning and framework optimisation.
- Represent the business as a trusted advisor on leakage strategy and operational excellence.
This role requires proven, hands‑on leakage management experience. Candidates without leakage or water network experience will not be considered.
- Strong background in leakage reduction, ALC operations or network optimisation.
- Leadership experience across operational, technical and client‑facing teams.
- Commercial awareness with experience managing budgets, KPIs and contract performance.
- Solid understanding of HSE, regulatory compliance and industry standards.
- Excellent communication, stakeholder engagement and problem‑solving skills.
- Excellent salary reflective of senior responsibility.
- Bonus reward scheme recognising high performance.
- 25 days annual leave plus bank holidays.
- Band B Company Car Scheme.
- A forward‑thinking employer committed to innovation, people development and operational excellence.
If you’re ready to lead one of Scotland’s most important leakage reduction programmes as Head of Operations and want to join a progressive organisation that values innovation and high performance, click apply now.
Head of Operations in Glasgow employer: Finlay Jude Associates Ltd
Contact Detail:
Finlay Jude Associates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations in Glasgow
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with the role of Head of Operations. Highlight your leakage management expertise and leadership skills to make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who want to make a difference in the water network sector.
We think you need these skills to ace Head of Operations in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Operations role. Highlight your leakage management experience and any relevant leadership roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your commercial awareness and problem-solving skills!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead teams and drive improvements. We love numbers, so if you can quantify your successes, even better!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Finlay Jude Associates Ltd
✨Know Your Leakage Inside Out
Make sure you brush up on your leakage management knowledge. Understand the latest techniques in leakage reduction and be ready to discuss how you've applied them in past roles. This will show that you're not just familiar with the concepts but can also lead teams effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led multidisciplinary teams in the past. Think about specific challenges you faced, how you motivated your team, and the outcomes of your leadership. This will demonstrate your capability to manage and inspire others in a high-pressure environment.
✨Get Familiar with Financials
Since this role involves budget management and financial performance, be ready to discuss your experience with forecasting and monitoring KPIs. Bring examples of how you've identified opportunities for efficiency and growth in previous positions to highlight your commercial awareness.
✨Engage with Stakeholders
Think about how you've built strong relationships with clients and stakeholders in the past. Be prepared to share strategies you've used to communicate effectively and manage expectations. This will show that you can act as a trusted advisor and maintain strategic partnerships.