Client Relationship Manager - South (Remote)
Client Relationship Manager - South (Remote)

Client Relationship Manager - South (Remote)

Cheltenham Full-Time 43200 - 72000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Manage client relationships and ensure outstanding customer experiences across the South of England.
  • Company: Join a reputable firm known for its commitment to client satisfaction and support.
  • Benefits: Enjoy remote work flexibility and a supportive corporate culture.
  • Why this job: This role offers a chance to build lasting relationships and make a real impact on clients' success.
  • Qualifications: Experience in client management is essential; strong communication skills are a must.
  • Other info: This is not a sales role, focusing instead on nurturing established accounts.

The predicted salary is between 43200 - 72000 £ per year.

FJA are recruiting for an experienced Client Relationship Manager on behalf of our client to manage a client base across the South of England. You will manage an existing account base, as well as onboarding new clients, ensuring all accounts receive an outstanding customer experience. This is not a Sales based role - you will be managing a very well established account / client base.

Client Relationship Manager - South (Remote) employer: Finlay Jude Associates Ltd

FJA is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive remote work culture that empowers Client Relationship Managers to thrive. With a focus on delivering outstanding customer experiences, employees benefit from comprehensive training, career advancement opportunities, and a collaborative environment that values innovation and teamwork across the South of England.
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Contact Detail:

Finlay Jude Associates Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Relationship Manager - South (Remote)

✨Tip Number 1

Familiarise yourself with the specific needs and challenges of clients in the South of England. Research local industries and trends to demonstrate your understanding of the market during any discussions.

✨Tip Number 2

Network with professionals in the client relationship management field. Attend industry events or join relevant online forums to connect with others who can provide insights or referrals that may help you stand out.

✨Tip Number 3

Prepare to showcase your experience in managing client relationships effectively. Think of specific examples where you've improved customer satisfaction or resolved issues, as these will be key in demonstrating your fit for the role.

✨Tip Number 4

Stay updated on the latest tools and technologies used in client relationship management. Being knowledgeable about CRM software and customer engagement strategies can give you an edge in discussions with our team.

We think you need these skills to ace Client Relationship Manager - South (Remote)

Client Relationship Management
Customer Service Excellence
Account Management
Onboarding Experience
Communication Skills
Problem-Solving Skills
Conflict Resolution
Time Management
Attention to Detail
Adaptability
Interpersonal Skills
Negotiation Skills
Organisational Skills
Empathy

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Client Relationship Manager. Highlight your experience in managing client accounts and providing excellent customer service.

Tailor Your CV: Customise your CV to reflect your relevant experience in client relationship management. Use specific examples that demonstrate your ability to manage accounts and onboard new clients effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client management. Explain why you are interested in this role and how your skills align with the company's needs, particularly focusing on your experience in maintaining strong client relationships.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for any spelling or grammatical errors, and ensure that your documents are well-formatted and professional.

How to prepare for a job interview at Finlay Jude Associates Ltd

✨Know Your Clients

Before the interview, research the company’s existing client base and understand their needs. This will help you demonstrate your knowledge of client management and show that you’re ready to provide an outstanding customer experience.

✨Showcase Your Relationship Skills

Prepare examples from your past experiences where you successfully managed client relationships. Highlight how you resolved issues, built trust, and ensured client satisfaction, as these are crucial for a Client Relationship Manager.

✨Understand the Role's Focus

Since this is not a sales role, emphasise your ability to nurture and maintain relationships rather than just closing deals. Be ready to discuss strategies for onboarding new clients and enhancing the experience for existing ones.

✨Ask Insightful Questions

Prepare thoughtful questions about the company’s approach to client management and their expectations for the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

Client Relationship Manager - South (Remote)
Finlay Jude Associates Ltd
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