At a Glance
- Tasks: Manage leisure facilities, ensuring safety and exceptional customer experiences.
- Company: Join Haulfryn, a leading holiday park operator with 90 years of family values.
- Benefits: Enjoy a competitive salary, discounted holidays, meals, and generous holiday allowance.
- Other info: Opportunities for continuous training and development in a supportive community.
- Why this job: Lead a passionate team in a vibrant environment while making a real impact.
- Qualifications: Experience in leisure management and strong knowledge of pool operations required.
The predicted salary is between 35000 - 35000 £ per year.
Join our team at Finlake Resort & Spa.
Are you an experienced leisure professional with strong operational knowledge and a passion for delivering a safe and exceptional customer experience? At Haulfryn, we’re proud to create exceptional holiday experiences across our UK holiday parks, and we’re looking for a Leisure Manager to join our team at Finlake Resort & Spa.
You’ll take responsibility for the day-to-day operation of our leisure facilities, including swimming pools and pool plant, gym facilities, leisure activities, reception and membership services. Leading and supporting the leisure team, you’ll ensure our facilities are safe, welcoming, well presented and running effectively for our owners, members and holiday guests.
This is a varied management role combining people leadership, health and safety, customer experience and commercial performance. We’re looking for someone with strong leisure experience and a detailed practical understanding of swimming pool and pool plant operations who can confidently take ownership of the day-to-day operation.
Why Join Us?
- Competitive Salary
- Discounted Holidays at our picturesque UK holiday parks
- Discounted Meals at on-site restaurants
- 30 Days Holiday (including bank holidays), increasing to 35 days with service (pro-rata for part-time roles)
- Company Sick Pay
- Pension Scheme & Life Assurance
- Continuous Training & Development Opportunities
- Be part of a company with 90 years of family values and a commitment to sustainability
What You’ll Do
- Oversee the day-to-day operation of the leisure facilities, including swimming pools, gym, reception, membership services and leisure activities.
- Lead, support and develop the leisure team, ensuring clear expectations and consistently high standards.
- Ensure the leisure facilities are safe, clean, welcoming and operationally ready.
- Oversee swimming pool and pool plant operations, including water testing, plant checks and operational records.
- Maintain a strong health and safety culture and ensure relevant operating procedures, risk assessments and safety documentation are understood and followed.
- Deliver a professional and welcoming experience for owners, members and holiday guests.
- Support the effective operation of reception and membership services, including enquiries, renewals and customer queries.
- Support commercial performance through membership growth, customer retention and effective management of operational costs and resources.
- Identify operational issues and opportunities for improvement, taking ownership of solutions and following matters through to resolution.
- Work collaboratively with park management and other departments to support the wider operation of the park.
Who We’re Looking For
- Previous experience within a leisure, health club, holiday park or similar operational environment.
- Detailed practical knowledge of swimming pool and pool plant operations.
- Experience of leading, supervising or developing team members.
- A good understanding of health and safety requirements within a leisure environment.
- The ability to understand and implement Standard Operating Procedures (SOPs), Normal Operating Procedures (NOPs) and Emergency Action Plans (EAPs).
- Strong customer service and communication skills.
- Good commercial awareness, with an understanding of revenue generation, customer retention and efficient operations.
- Strong organisational skills and the ability to manage changing operational priorities.
- A proactive, practical and solutions-focused approach.
- Professional, accountable and confident taking ownership of day-to-day leisure operations.
- A full, valid UK driving licence may be required where driving forms part of the duties associated with the role.
Why Choose Haulfryn?
- With over 90 years of experience, we’re proud to be one of the UK’s leading holiday park operators.
- Exceptional Locations: Work in a place that inspires.
- Family Values: Join a supportive, community-focused team.
- Nurturing Nature: Sustainability is at the heart of what we do.
If you’re an experienced leisure professional looking for your next opportunity and have the operational and pool plant knowledge we’re looking for, we’d love to hear from you. Apply today and become part of the Haulfryn family!
In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Leisure Manager in Newton Abbot employer: Finlake Resort &Spa
At Haulfryn, we pride ourselves on being an exceptional employer, offering a competitive salary and a supportive work environment at our stunning Finlake Holiday Park. With 90 years of family values, we provide continuous training and development opportunities, alongside generous benefits such as discounted holidays and meals, ensuring our team members feel valued and inspired while maintaining the beauty of our landscapes.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Manager in Newton Abbot
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Finlake Resort &Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Finlake Resort &Spa
Don't be shy about reaching out to Finlake Resort &Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Leisure Manager in Newton Abbot
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Finlake Resort &Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Finlake Resort &Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
