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For Companies At a Glance
- Tasks: Lead accommodation operations, ensuring high standards and exceptional guest experiences.
- Company: Join Haulfryn, a leading holiday park operator with 90 years of family values.
- Benefits: Competitive salary, discounted holidays, meals, and generous holiday allowance.
- Other info: Work in a beautiful location with a commitment to sustainability.
- Why this job: Make a real impact in hospitality while leading a passionate team.
- Qualifications: Management experience in hospitality and strong leadership skills required.
The predicted salary is between 35000 - 35000 £ per year.
Join Our Team at Finlake Holiday Resort
Location: Finlake Holiday Resort, TQ13 0EJ
Salary: £35,000 per annum
Hours: Full-time, 40 hours per week
Job Type: Permanent
Are you an experienced hospitality leader with a passion for high standards, operational excellence and delivering exceptional guest experiences? At Haulfryn, we’re looking for an Accommodation Manager to lead our accommodation operations at Finlake Holiday Resort. This is an exciting opportunity to oversee housekeeping and hot tub operations, lead a dedicated team and play a key role in ensuring every guest enjoys a five-star stay. If you thrive in a fast-paced environment, take pride in presentation standards and enjoy leading teams to success, we’d love to hear from you.
Why Join Us?
We believe in rewarding your hard work with a supportive and inspiring environment. Here’s what we offer:
- Competitive Salary
- Discounted Holidays at our picturesque UK holiday parks
- Discounted Meals at on-site restaurants
- 30 Days Holiday (including bank holidays), increasing to 35 days with service
- Company Sick Pay
- Pension Scheme & Life Assurance
- Continuous Training & Development Opportunities
- Be part of a company with 90 years of family values and a commitment to sustainability
What You’ll Do
As Accommodation Manager, you will:
- Lead the day-to-day operation of the Accommodation department, ensuring high standards across housekeeping and hot tub operations
- Plan and organise resources effectively to support occupancy levels and operational demands
- Ensure all accommodation and hot tubs are cleaned, checked, maintained and presented to five-star standards
- Lead, motivate and develop teams to deliver exceptional service and operational performance
- Work closely with maintenance, sublet and wider operational teams to ensure accommodation is guest-ready on time
- Oversee hot tub compliance, including water testing, microbiological controls and safety procedures
- Act as a point of escalation for guest concerns relating to accommodation presentation, cleanliness, or hot tub operations
- Monitor KPIs, guest feedback, audit results and operational standards to drive continuous improvement
- Ensure full compliance with Health & Safety, COSHH and company procedures
- Oversee stock control of cleaning supplies, chemicals, linen and operational equipment
Who We’re Looking For
You will bring:
- Previous management or supervisory experience within housekeeping, accommodation hire, hospitality, or a similar operational environment
- Strong leadership skills with the ability to motivate, coach, and develop teams
- Excellent organisational, communication and time management skills
- A strong eye for detail and commitment to maintaining high standards
- Confidence handling customer concerns and making sound operational decisions
- Good understanding of Health & Safety and COSHH requirements
Desirable:
- Experience with hot tub operations or water testing
- PWTAG or BISHTA accreditation
- Familiarity with ParcVu or similar systems
- Experience monitoring KPIs and quality standards
Why Choose Haulfryn?
With 90 years of expertise, we’re proud to be one of the UK’s leading holiday park operators. What sets us apart?
- Exceptional Locations: Work in a place that inspires
- Family Values: Join a supportive, community-focused team
- Nurturing Nature: Sustainability is at the heart of what we do.
Take the next step in your hospitality leadership career. If you’re ready to lead a high-performing team and help deliver exceptional holiday experiences, apply today to join Haulfryn at Finlake Holiday Resort.
In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Accommodation Manager in Newton Abbot employer: Finlake Resort &Spa
Contact Detail:
Finlake Resort &Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Manager in Newton Abbot
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in accommodation management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your previous achievements in hospitality management. Include examples of how you’ve led teams, improved guest experiences, or maintained high standards. This will help us see your potential!
✨Tip Number 3
Ace the interview! Research common interview questions for accommodation managers and practice your responses. Be ready to discuss your leadership style and how you handle guest concerns. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Accommodation Manager in Newton Abbot
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in hospitality management. We want to see how your skills align with the role of Accommodation Manager, so don’t hold back on showcasing your leadership and operational excellence!
Show Off Your Passion: Let your enthusiasm for delivering exceptional guest experiences shine through in your application. We love candidates who are passionate about high standards and can demonstrate their commitment to creating five-star stays for guests.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make your achievements stand out. We appreciate a well-structured application that’s easy to read and highlights your key strengths.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at Finlake Holiday Resort!
How to prepare for a job interview at Finlake Resort &Spa
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of accommodation management. Brush up on housekeeping standards, hot tub operations, and health and safety regulations. This knowledge will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated staff or improved operational performance. Being able to demonstrate your leadership style will resonate well with the interviewers at Haulfryn.
✨Be Guest-Centric
Since the role focuses on delivering exceptional guest experiences, be ready to discuss how you've handled customer concerns in previous positions. Share specific instances where you turned a negative situation into a positive outcome, highlighting your commitment to guest satisfaction.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and expectations for the Accommodation Manager role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.