Wholesale Project Manager

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About The Role
We are excited for the opportunity for a Wholesale Project Manager to join the Finisterre team on a 6-month fixed term contract. This new role will report directly to our Commercial Director, and focus on reviewing and improving our wholesale processes, systems, and operating model to support the scaling of our volume across multiple regions and account types. The person in this role will need to collaborate with teams in finance, operations, buying, and marketing to ensure the central wholesale team is set up to operate efficiently and effectively.

About Finisterre
Born two decades ago from the needs of hardy British surfers, Finisterre creates enduring outdoor wear for an inspired life in and around the ocean. Proudly B Corp certified, we have committed to a deep belief: to make truly exceptional products in a more responsible and transparent way. Whether based at our cliff top headquarters in St. Agnes, Cornwall, or in one of our retail locations across the UK, Finisterre is a truly unique brand and career proposition.

Perched a few hundred meters from the crashing Atlantic, our HQ at St. Agnes’ Wheal Kitty Workshops is at the heart of our brand. Here we stay true to our original design ethos of functionality and sustainability brought to life in an understated style and identity, always remaining committed to product, environment, and people.

As we enter the next exciting stage of global growth, we are on the lookout for talented individuals to join our crew. So, if you are as passionate about the ocean as we are and if you want to be part of a truly authentic, purpose-led brand and you share our vision to create exceptional products in a responsible way, then we would love to hear from you

Key Responsibilities
Operational Excellence

• Work closely with buying, marketing and central wholesale team to develop and optimise the end-to-end wholesale critical path delivery across sample management, photography, order forms, catalogues, stock management and co-ordination of processes with logistics function
• Using a combination of technology and business processes introduce short-term data validation and processes to eradicate manual data errors across all wholesale data points e.g. order forms, pricing, UPC codes
• Develop Standard Operating processes across the Wholesale function to ensure all end-to-end processes are fully mapped out with a clear and scalable methodology
• Develop KPIs, reporting and measurement to enable service levels to be developed and adopted for the central wholesale function

Systems & Process Management

• Build and document our approach to wholesale order management tasks to enable the Wholesale Admin asst role to function efficiently within closely defined parameters.
• Lead the project working closely with Central IT and E-commerce on the development of a Shopify B2B platform to enable wholesale order automation across all markets
• Be a key stakeholder for wholesale in the central PLM/ PIM project to manage wholesale data requirements for the longer term
• Work closely with IT on our virtual warehousing capability to provide upstream transparency on stock availability for wholesale partners
• Work on how we evolve our processes to work further upstream on wholesale requirements e.g. photography, pricing and stock forecasting

Requirements
WHAT YOU’LL BRING TO FINISTERRE

• Applicants must have a minimum of five years’ experience of working in a wholesale environment ideally for a multi-channel apparel brand
• Expertise in developing and managing wholesale processes is essential ideally with a multi-region approach
• Knowledge and experience of wholesale technology and B2B websites
• Expertise in creation of Standard operating processes with good writing skills
• Proficient in Microsoft Excel
• Excellent self-awareness, communication and interpersonal skills
• Thrives on positive change and able to manage self and others under pressure
• Passion, energy and aspiration in line with Finisterre values, products, brand and customers

Important: The successful candidate must, by the start of their employment, have permission to work in the UK. Please note that Finisterre are not licensed to sponsor overseas workers.

Benefits
WHAT YOU’LL RECEIVE FROM FINISTERRE
We are offering a full time, 6-month fixed term contract, based remotely, with travel required to our Headquarters at Wheal Kitty, St Agnes, Cornwall. We’ll invest in you with a competitive salary, depending on your skills and experience.

• 25 days holiday per year, plus up to 8 UK bank holidays (pro rata for pat time employees)
• Additional holidays for length of service
• Your birthday day off
• Up to 3 days of paid volunteering – we will support you in giving back to communities and causes
• A discretionary bonus scheme, based on company performance
• A pension scheme with Nest
• 60% product discount for personal and gift use
• 30% Friends and Family product discount
• Enhanced Family Leave policies to support you in growing your family
• Life assurance with access to an online wellbeing platform which includes, an employee assistance program, virtual GP appointments, digital gym, and a range of perks
• Access to a range of wellbeing resources, including counselling services, cycle to work, eye tests, and wellbeing activities
• Regular company and team social events
• Various discounts from our B Corp community
• Access our online Learning Library and company-wide training sessions delivered by both internal and external trainers to support you in your ongoing development.
• An hour to spend in or by the sea every Tuesday followed by Sea Tuesday companywide meeting
• And so much more!

Finisterre is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.