At a Glance
- Tasks: Assist in managing the store and deliver exceptional customer service.
- Company: Finisterre, a purpose-led brand creating sustainable outdoor wear.
- Benefits: Career growth opportunities, supportive team environment, and a chance to make a difference.
- Other info: Be part of a community-focused brand with a commitment to sustainability.
- Why this job: Join a passionate team and help create an engaging shopping experience.
- Qualifications: Retail experience and a passion for customer service.
The predicted salary is between 24750 - 30250 £ per year.
About Finisterre Born two decades ago from the needs of hardy British surfers, Finisterre creates enduring outdoor wear for an inspired life in and around the ocean.
Proudly B Corp certified, we have committed to a deep belief: to make truly exceptional products in a more responsible and transparent way.
Whether based at our cliff top headquarters in St.
Agnes, Cornwall, or in one of our retail locations across the UK, Finisterre is a truly unique brand and career proposition.
Our store locations are the beating heart of our community.
As Finisterre grows and moves forward, we want to increase our retail footprint; opening more stores where our customers are and continuing to make them exciting places that bring our brand and product narratives to life through our friendly, knowledgeable staff and exceptional customer service.
Our retail teams offer amazing opportunities to grow a long-term career with purpose-led brand.
So, if you want to be part of a truly authentic, purpose-led brand and you share our vision to create exceptional products in a responsible way, then we would love to hear from you.
About The Role We have an exciting opportunity for retail professionals to join the Finisterre team at our fantastic Brighton store.
The role of Retail Assistant Manager is an important management step on our retail development path.
Deputising for the Store Manager as required, you will assist in the day to day running of the store to deliver agreed targets and KPI'S.
Assisting with the coaching and development of the team to achieve best in class customer service and retail operations.
Key Responsibilities Customer Experience Demonstrate and influence others on how to deliver an engaging and experiential customer service.
Ensure store team are set up to educate and guide customers in making the right purchase, ensuring they are fully versed in customer facing operations.
Keep up to date with seasonal product range and ensure that all store team have adequate product knowledge training and are fully informed on the current range.
Work with store manager to build community relationships within stores local area and look for opportunity to collaborate with like minded associates.
Work with the store manager and marketing team to deliver successful
Brighton Assistant Store Manager employer: finisterre
Finisterre is an exceptional employer that values its employees and fosters a vibrant work culture in the stunning coastal setting of St Agnes, Cornwall. With a strong commitment to sustainability and community engagement, we offer our Store Manager opportunities for personal and professional growth while working alongside passionate individuals who share a love for the outdoors. Join us to be part of a team that not only drives sales but also makes a positive impact on the local surfing community.
StudySmarter Expert Advice🤫
We think this is how you could land Brighton Assistant Store Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like finisterre, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like finisterre!
We think you need these skills to ace Brighton Assistant Store Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at finisterre, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at finisterre and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show finisterre that you’re ready to jump in and contribute right away!
How to prepare for a job interview at finisterre
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
