Born two decades ago from the needs of hardy British surfers, Finisterre creates enduring outdoor wear for an inspired life in and around the ocean. Proudly B Corp certified, we have committed to a deep belief: to make truly exceptional products in a more responsible and transparent way. Whether based at our cliff top headquarters in St. Agnes, Cornwall, or in one of our retail locations across the UK, Finisterre is a truly unique brand and career proposition.
Perched a few hundred meters from the crashing Atlantic, our HQ at St. Agnes’ Wheal Kitty Workshops is at the heart of our brand. Here we stay true to our original design ethos of functionality and sustainability brought to life in an understated style and identity, always remaining committed to product, environment, and people.
As we enter the next exciting stage of global growth, we are on the lookout for talented individuals to join our crew. So, if you are as passionate about the ocean as we are and if you want to be part of a truly authentic, purpose‑led brand and you share our vision to create exceptional products in a responsible way, then we would love to hear from you.
ABOUT THE ROLE
We have a great opportunity for a highly skilled and experienced tech leader to join a growing purpose‑led brand. Our Head of Technology owns the technology strategy and roadmap for Finisterre, translating commercial and operational priorities into a coherent plan for systems, data, infrastructure and IT. This is an exciting, hands‑on leadership role with broad accountability – spanning ERP, integrations, data, cyber, end‑user IT and other business platforms.
KEY RESPONSIBILITIES
Strategy & Architecture
Define and own the technology roadmap, setting integration standards and the architectural framework within which our systems operate — NetSuite, Shopify, middleware, 3PL, BI tooling and other platforms across the business.
Input on selection, evaluation and implementation of future technology, ensuring new systems are fit for purpose and integrate coherently with the existing stack.
Lead the build of our data infrastructure, including data warehouse, pipelines and reporting layer, partnering with Finance, Commercial, Product, Marketing and Operations to ensure output is trusted and used.
Create and maintain a company‑wide data governance strategy.
Keep pace with the rapidly evolving technology landscape, identifying and evaluating emerging tools and trends that could meaningfully improve how Finisterre operates with particular focus on how AI and automation can improve efficiency, decision‑making and customer experience across Finisterre's operations.
Lead Finisterre's approach to AI – identifying where it can meaningfully improve how the business operates, evaluating tools, setting governance guardrails and ensuring adoption is pragmatic, ethical and aligned with our B Corp values.
Systems & Operations
Own the ongoing development and optimisation of NetSuite, managing the ERP partner relationship to drive performance and data quality.
Manage the outsourced IT provider relationship, ensuring the workplace is properly set up, maintained and protected – covering end‑user computing, devices, network connectivity, identity and access management, and onboarding and offboarding processes across all Finisterre sites.
Lead all technology projects end‑to‑end – from scoping and solution design through to implementation and embedding. Ensure every solution is evaluated not just on technical merit but on how it will actually be used: operationally viable, commercially sound and adopted effectively across the business.
Monitor system performance and make recommendations to improve the technology infrastructure.
Security, Compliance & Governance
Own cyber security and data protection as a single accountability – maintaining GDPR compliance, holding the DPO relationship and leading our cyber posture.
Maintain the technology risk register and embed appropriate controls (change management, access reviews, incident reporting) without slowing the business down.
Partners & Budget
Manage all external technology partners – from the day‑to‑day outsourced IT provider through to ERP, middleware and platform vendors – holding each to clear SLAs and delivery standards, and consolidating where the business case is clear.
Own the Tech & IT budget, providing the CFO with clear forecasts, cost transparency and ROI visibility.
Team
Build and lead a small, high‑performing technology team – currently two Technology Assistants – mentoring and developing capability in‑house while keeping the function lean and right‑sized as the business scales.
Work closely with leaders across the business to understand commercial challenges, bringing clear and pragmatic technology thinking and acting as a trusted advisor on systems, data and process.
WHAT YOU’LL BRING TO FINISTERRE
Significant experience in a technology role within a multi‑channel, consumer or e‑commerce business.
Genuine breadth across the stack with the depth to challenge partners and the judgement to know when good‑enough is the right answer.
Practically fluent in AI – you understand what the tools can and can’t do, know how to evaluate them without being swayed by hype, and can bring the business along on adoption in a way that’s grounded and responsible.
Confident communicator with strong interpersonal skills – you listen well, absorb different perspectives and aren’t afraid to constructively challenge, earning trust across the business through credibility rather than authority.
Hands‑on ERP experience; NetSuite and Shopify familiarity is a must.
A track record of building data infrastructure and working with BI.
Solid understanding of cyber security and GDPR.
Proven at managing outsourced partners – writing SLAs, running tenders, holding suppliers to
Perched a few hundred meters from the crashing Atlantic, our HQ at St. Agnes’ Wheal Kitty Workshops is at the heart of our brand. Here we stay true to our original design ethos of functionality and sustainability brought to life in an understated style and identity, always remaining committed to product, environment, and people.
As we enter the next exciting stage of global growth, we are on the lookout for talented individuals to join our crew. So, if you are as passionate about the ocean as we are and if you want to be part of a truly authentic, purpose‑led brand and you share our vision to create exceptional products in a responsible way, then we would love to hear from you.
ABOUT THE ROLE
We have a great opportunity for a highly skilled and experienced tech leader to join a growing purpose‑led brand. Our Head of Technology owns the technology strategy and roadmap for Finisterre, translating commercial and operational priorities into a coherent plan for systems, data, infrastructure and IT. This is an exciting, hands‑on leadership role with broad accountability – spanning ERP, integrations, data, cyber, end‑user IT and other business platforms.
KEY RESPONSIBILITIES
Strategy & Architecture
Define and own the technology roadmap, setting integration standards and the architectural framework within which our systems operate — NetSuite, Shopify, middleware, 3PL, BI tooling and other platforms across the business.
Input on selection, evaluation and implementation of future technology, ensuring new systems are fit for purpose and integrate coherently with the existing stack.
Lead the build of our data infrastructure, including data warehouse, pipelines and reporting layer, partnering with Finance, Commercial, Product, Marketing and Operations to ensure output is trusted and used.
Create and maintain a company‑wide data governance strategy.
Keep pace with the rapidly evolving technology landscape, identifying and evaluating emerging tools and trends that could meaningfully improve how Finisterre operates with particular focus on how AI and automation can improve efficiency, decision‑making and customer experience across Finisterre's operations.
Lead Finisterre's approach to AI – identifying where it can meaningfully improve how the business operates, evaluating tools, setting governance guardrails and ensuring adoption is pragmatic, ethical and aligned with our B Corp values.
Systems & Operations
Own the ongoing development and optimisation of NetSuite, managing the ERP partner relationship to drive performance and data quality.
Manage the outsourced IT provider relationship, ensuring the workplace is properly set up, maintained and protected – covering end‑user computing, devices, network connectivity, identity and access management, and onboarding and offboarding processes across all Finisterre sites.
Lead all technology projects end‑to‑end – from scoping and solution design through to implementation and embedding. Ensure every solution is evaluated not just on technical merit but on how it will actually be used: operationally viable, commercially sound and adopted effectively across the business.
Monitor system performance and make recommendations to improve the technology infrastructure.
Security, Compliance & Governance
Own cyber security and data protection as a single accountability – maintaining GDPR compliance, holding the DPO relationship and leading our cyber posture.
Maintain the technology risk register and embed appropriate controls (change management, access reviews, incident reporting) without slowing the business down.
Partners & Budget
Manage all external technology partners – from the day‑to‑day outsourced IT provider through to ERP, middleware and platform vendors – holding each to clear SLAs and delivery standards, and consolidating where the business case is clear.
Own the Tech & IT budget, providing the CFO with clear forecasts, cost transparency and ROI visibility.
Team
Build and lead a small, high‑performing technology team – currently two Technology Assistants – mentoring and developing capability in‑house while keeping the function lean and right‑sized as the business scales.
Work closely with leaders across the business to understand commercial challenges, bringing clear and pragmatic technology thinking and acting as a trusted advisor on systems, data and process.
WHAT YOU’LL BRING TO FINISTERRE
Significant experience in a technology role within a multi‑channel, consumer or e‑commerce business.
Genuine breadth across the stack with the depth to challenge partners and the judgement to know when good‑enough is the right answer.
Practically fluent in AI – you understand what the tools can and can’t do, know how to evaluate them without being swayed by hype, and can bring the business along on adoption in a way that’s grounded and responsible.
Confident communicator with strong interpersonal skills – you listen well, absorb different perspectives and aren’t afraid to constructively challenge, earning trust across the business through credibility rather than authority.
Hands‑on ERP experience; NetSuite and Shopify familiarity is a must.
A track record of building data infrastructure and working with BI.
Solid understanding of cyber security and GDPR.
Proven at managing outsourced partners – writing SLAs, running tenders, holding suppliers to
Head of Technology in London employer: Finisterre UK Limited
Finisterre is an exceptional employer, offering a unique opportunity to work at our stunning cliff top headquarters in St. Agnes, Cornwall, where the ocean inspires our purpose-led brand. We pride ourselves on fostering a collaborative and inclusive work culture, providing ample opportunities for personal and professional growth, alongside a comprehensive benefits package that includes generous holiday allowances, volunteering days, and a strong commitment to employee wellbeing. Join us in creating sustainable outdoor wear while being part of a passionate community dedicated to making a positive impact.
