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- Tasks: Support e-commerce operations with order processing, stock control, and customer communication.
- Company: Join The Finishing Line, a growing team in e-commerce and healthcare logistics.
- Benefits: Enjoy a collaborative environment, opportunities for innovation, and professional growth.
- Other info: Ideal for proactive self-starters looking to thrive in a fast-paced setting.
- Why this job: Make a real impact on customer satisfaction and operational efficiency while developing your skills.
- Qualifications: Attention to detail, strong organisational skills, and proficiency in Microsoft Excel required.
The predicted salary is between 28800 - 43200 £ per year.
eCommerce Administrative Assistant –The Finishing Line
We are looking for a proactive and detail-oriented E-commerce Administrative Assistant to join our growing team.
This role is key to supporting our e-commerce and healthcare operations, ensuring seamless order processing, accurate stock control, and excellent customer communication.
You will work closely with internal departments and external partners, playing a vital role in coordinating logistics, maintaining product data, and supporting day-to-day admin across multiple service areas.
What You\’ll Be Doing
- Act as the first point of contact for customer service – Answering phones, resolving queries, responding to customers and suppliers as well as perform general administrative duties to support the eCommerce and healthcare operations.
- Manage e-commerce order admin – Liaise with couriers to arrange dispatch and track deliveries, respond to queries on orders, returns, and stock. Maintain and update product listings, pricing, and descriptions on the WMS.
- Co-ordinate healthcare kitting administration – Track and manage healthcare kit preparation per client guidelines and document each batch accurately.
- Support stock movement and inventory – Monitor and record stock transfers across departments and locations, assist with stock counts and reconciliation. Update internal systems with accurate product data, flag low stock and raise alerts or purchase requests.
- Handle goods-in and receiving – Check and log incoming deliveries, inspect goods for accuracy and quality as well as record information into stock management systems.
What We\’re Looking For
- Qualifications & Experience – Excellent attention to detail and strong organisational skills, proficient in Microsoft Excel and other admin tools. Able to manage multiple tasks in a fast-paced environment and has strong communication skills, written and verbal.
- Preferred – Full UK driving licence, business or administration qualifications, Experience in e-commerce, warehousing, or healthcare product handling and familiarity with inventory and stock control systems.
- Personal Attributes – Proactive and highly organised self-starter who is confident and collaborative team player. Calm and adaptable under pressure and has strong problem-solving and reasoning skills with professional telephone manner.
Why Join Us?
A role with real influence – Play a key part in our eCommerce and healthcare logistics operations, contributing directly to customer satisfaction and operational efficiency.
End-to-end ownership – Take responsibility for vital workflows including order handling, kit tracking, and stock control.
A space to innovate – Your ideas for process improvements and better customer engagement are always welcome.
Collaborative and supportive team – Work in a close-knit environment that supports professional growth and teamwork.
How To Apply
If you’re ready to take the next step in your administrative career and join a team that values your input, we’d love to hear from you. Click below to apply or contact us for more information.
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eCommerce Administrative Assistant employer: Finishing Line Ltd
Contact Detail:
Finishing Line Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Administrative Assistant
✨Tip Number 1
Familiarise yourself with e-commerce platforms and tools. Understanding how order management systems work will give you an edge in the role, as you'll be able to demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be the first point of contact for customers, practice handling common queries and complaints effectively to show your proactive approach.
✨Tip Number 3
Highlight your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will showcase your ability to thrive in a fast-paced environment.
✨Tip Number 4
Network with professionals in the e-commerce and healthcare sectors. Engaging with others in these fields can provide insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace eCommerce Administrative Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the eCommerce Administrative Assistant role. Emphasise your attention to detail, organisational skills, and any experience in e-commerce or healthcare.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how your previous experiences have prepared you for the tasks outlined in the job description, such as managing orders or coordinating logistics.
Highlight Technical Skills: Since proficiency in Microsoft Excel and other admin tools is crucial, make sure to mention your technical skills clearly. Provide examples of how you've used these tools in past roles to improve efficiency or accuracy.
Showcase Communication Skills: As the role involves customer service and liaising with various departments, highlight your strong communication skills. Include examples of how you've successfully resolved queries or collaborated with teams in previous positions.
How to prepare for a job interview at Finishing Line Ltd
✨Showcase Your Attention to Detail
As an eCommerce Administrative Assistant, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped avoid errors or improved processes.
✨Demonstrate Your Organisational Skills
This role requires strong organisational abilities. During the interview, highlight how you manage multiple tasks effectively, perhaps by sharing a time when you successfully juggled various responsibilities in a fast-paced environment.
✨Familiarise Yourself with eCommerce Tools
Since proficiency in Microsoft Excel and other admin tools is essential, brush up on these skills before the interview. You might be asked about your experience with inventory management systems, so be ready to discuss any relevant software you've used.
✨Prepare for Customer Service Scenarios
As the first point of contact for customer service, you'll need to demonstrate strong communication skills. Prepare for role-play scenarios where you might have to resolve customer queries or handle complaints, showcasing your problem-solving abilities.