Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client accounts, ensuring satisfaction and success with our digital marketing services.
- Company: Fingo is a dynamic digital marketing agency focused on helping businesses grow through innovative strategies.
- Benefits: Enjoy hybrid working, flexible hours, a great pension scheme, and extra holiday for volunteering and your birthday.
- Why this job: Join a people-centric team that values collaboration, work-life balance, and personal development.
- Qualifications: Digital experience in account management, strong communication skills, and a knack for relationship building are essential.
- Other info: Be part of a vibrant culture with regular social events and opportunities for knowledge sharing.
The predicted salary is between 28800 - 43200 £ per year.
Client Success Account Manager (Hybrid role)
About us
Based in the heart of Epsom, Fingo is a full-service, integrated digital marketing agency with a simple goal: to help businesses grow through better strategy, smarter execution and meaningful results. We help brands of all shapes and sizes generate leads and grow their digital presence.
We’re proud to be recognised as a people-based agency, and a leader in data-driven activities.We have a wide range of clients, from start-ups to multinationals in a number of sectors as well as other agency partners that we work closely with.
What\’s the role?
As one of our Account Managers, youwill have a portfolio of existing clients, with responsibility for ensuring those clients achieve success with our services.
You will be responsible for communicating and consulting effectively with clients, ensuring client satisfaction and retention. You will understand the clients’ business objectives and budget and will be able to suggest new ideas, solutions and strategies to ensure that they are getting the maximum value from the services and solutions we have provided.
You will also be involved in growing our sales pipeline, developing qualified leads and completing sales proposals and pitch materials.
You will build strong relationships so that you are able to deliver a first class client experience from initial onboarding through to successful delivery.
What makes you a good fit?
The ideal candidate for this role will have digital experience, having worked in a similar role previously. You will be a strong team player who is energetic and enthusiastic.
You will be working with a wide range of stakeholders so you will need to have excellent verbal and written communications skills, including strong listening and presentation skills. You will be a natural relationship builder with integrity and reliability.
You will be a quick learner who is determined to fully understand how each of our services work and you will have strong account management, sales and negotiation skills.
You will also need to be superbly organised, able to manage multiple clients effectively.
Why work for us?
Fingo is powered by people who care – about results and relationships and about doing great work – and we would love to welcome you to our fantastic team.
Culture is incredibly important to us and the strong relationships across the business enable us to collaborate and communicate really effectively. We think a good work-life balance is essential and our hybrid working model means that everyone is in the office at least 2 or 3 days per week plus we all get together for our monthly Agency Day too.
We have a great company pension scheme, flexible working hours and holiday entitlement increasing based on length of service, plus you get one day’s paid volunteering and your Birthday off. We so offer personal development and knowledge sharing opportunities, wellbeing support and regular social events.
Competitive salary, based on experience.
#J-18808-Ljbffr
Client Success Account Manager (Hybrid role) employer: Fingo Marketing Ltd
Contact Detail:
Fingo Marketing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Account Manager (Hybrid role)
✨Tip Number 1
Familiarise yourself with Fingo's client base and the industries they serve. Understanding their clients' needs and challenges will help you demonstrate your ability to provide tailored solutions during interviews.
✨Tip Number 2
Showcase your relationship-building skills by preparing examples of how you've successfully managed client accounts in the past. Be ready to discuss specific strategies you've used to enhance client satisfaction and retention.
✨Tip Number 3
Brush up on your digital marketing knowledge, especially around data-driven strategies. Being able to speak confidently about current trends and tools will set you apart as a candidate who can contribute immediately.
✨Tip Number 4
Prepare to discuss your organisational skills and how you manage multiple clients effectively. Consider sharing a time when you successfully juggled competing priorities while maintaining high levels of client service.
We think you need these skills to ace Client Success Account Manager (Hybrid role)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital marketing and account management. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed client relationships and contributed to business growth in previous positions.
Showcase Communication Skills: Since excellent verbal and written communication skills are crucial for this role, consider including a brief example in your application that illustrates your ability to communicate effectively with clients and stakeholders.
Highlight Organisational Skills: Demonstrate your organisational abilities by mentioning how you have successfully managed multiple clients or projects simultaneously in the past. This will show that you can handle the demands of the role.
How to prepare for a job interview at Fingo Marketing Ltd
✨Understand the Company Culture
Before your interview, take some time to research Fingo's culture and values. They pride themselves on being a people-based agency, so showing that you align with their ethos of collaboration and care for results will make a great impression.
✨Demonstrate Your Digital Experience
Since the role requires digital experience, be prepared to discuss specific examples from your past roles. Highlight how you've successfully managed client accounts and contributed to their growth through digital strategies.
✨Showcase Your Communication Skills
As an Account Manager, effective communication is key. Practice articulating your thoughts clearly and confidently. Be ready to demonstrate your listening skills by asking insightful questions about the company's clients and their needs.
✨Prepare for Relationship Building Scenarios
Think of examples where you've built strong relationships with clients or stakeholders. Be ready to discuss how you approach onboarding new clients and maintaining long-term partnerships, as this is crucial for success in the role.