At a Glance
- Tasks: Build and manage relationships with private clients in the fine wine and spirits industry.
- Company: FINE+RARE, a global marketplace revolutionising fine wine and spirits.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Flexible locations in London, Manchester, or Edinburgh with a focus on client engagement.
- Why this job: Join a passionate team and help clients discover extraordinary wines while driving revenue.
- Qualifications: Experience in relationship-led sales and a passion for fine wine and spirits.
The predicted salary is between 40000 - 50000 £ per year.
FINE+RARE is a global, technology-driven marketplace redefining the fine wine and spirits industry. Our proprietary platform integrates e-commerce, portfolio management, and logistics to enhance customer engagement, optimise liquidity, and streamline transactions. Operating across the U.S., UK, Europe, and Asia, we combine data-led insights, deep industry relationships, and a multi-channel approach spanning account management, digital platforms, auctions, and events. As one of the world’s largest fine wine and spirits asset managers, overseeing $750m+ in client assets, we provide collectors and investors with unrivalled access to the world’s rarest bottles and sophisticated portfolio solutions.
The Account Manager is responsible for building, managing, and growing a portfolio of private clients through a highly personalised, commercially driven, and service-led approach aligned with the FINE+RARE brand. Working within a relationship-led private client model, the role focuses on delivering exceptional client experience, developing long-term client value, and driving revenue growth through structured engagement, access to extraordinary wines through F+R’s marketplace and direct channels. As a trusted advisor, you will guide clients across collecting, drinking, cellar development, and key decisions on their portfolio, while proactively identifying opportunities to deepen engagement and increase activity across F+R’s Buy-Store-Sell services.
The role requires strong relationship management, commercial judgement, organisation, and a passion for fine wine and spirits, alongside a disciplined and data-led approach to client development and business growth. This role can be based in London, Manchester or Edinburgh.
Key Responsibilities- Build, manage and grow long-term relationships with private clients through consistent communication, tailored advice and exceptional service.
- Drive client acquisition, retention, and development through proactive engagement and relationship management.
- Deliver targeted offers, sourcing opportunities, and commercial initiatives aligned with client interests, buying behaviour and objectives.
- Act as a trusted advisor across collecting, cellar development, drinking, and broader client goals.
- Maintain structured client engagement plans using CRM systems, sales data, and reporting tools.
- Support commercial planning by assessing product opportunities, client demand, and market conditions.
- Ensure accurate and timely communication regarding offers, orders, fulfilment, and account activity.
- Contribute to events, tastings, and client experiences to strengthen engagement and generate revenue.
- Collaborate with operations, logistics, finance, and marketing to deliver a seamless client experience.
- Continuously develop product knowledge, market understanding, and commercial expertise across fine wine and spirits.
- Proven success in a relationship-led sales environment, ideally within fine wine, luxury, hospitality or private client sectors.
- Strong commercial awareness with the ability to grow client value and identify revenue opportunities, and translate client insight into action.
- Excellent communication and relationship-building skills with a professional and service-driven approach.
- Highly organised with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
- Experience using CRM and reporting tools; HubSpot experience advantageous.
- Passion for fine wine and spirits with strong product curiosity and market interest.
- WSET Level 3 or higher preferred (or currently studying towards).
- Ambitious, collaborative, and motivated by delivering exceptional client outcomes alongside commercial performance.
Account Manager employer: FINE+RARE
FINE+RARE is an exceptional employer that champions a culture of innovation and excellence within the fine wine and spirits industry. With a focus on personal development, employees benefit from tailored training opportunities and a collaborative environment that encourages growth and creativity. Located in vibrant cities like London, Manchester, and Edinburgh, team members enjoy a dynamic work-life balance while engaging with a diverse clientele and contributing to a marketplace that redefines luxury.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fine wine and spirits industry. Attend events, tastings, and even online webinars to meet potential clients and industry insiders. Remember, it’s all about building those relationships!
✨Tip Number 2
Show off your passion! When you’re chatting with potential clients, let your enthusiasm for fine wine and spirits shine through. Share your knowledge and insights, and don’t be afraid to offer tailored advice that aligns with their interests.
✨Tip Number 3
Stay organised! Use CRM tools to keep track of your client interactions and follow-ups. This will help you maintain structured engagement plans and ensure you’re always on top of your game when it comes to client communication.
✨Tip Number 4
Apply through our website! We’re always on the lookout for passionate individuals who can contribute to our mission. Don’t just wait for opportunities to come to you; take the initiative and show us what you’ve got!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Your Passion for Fine Wine and Spirits:When you're writing your application, let your love for fine wine and spirits shine through! Share any relevant experiences or knowledge you have, as this will show us that you're genuinely interested in the industry and the role.
Tailor Your Application to Us:Make sure to customise your application to fit the Account Manager position at FINE+RARE. Highlight your relationship management skills and any experience you have in a similar sales environment. We want to see how you can contribute to our unique marketplace!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. This will help us understand your qualifications and how you can add value to our team without getting lost in unnecessary details.
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures that your application gets to the right place and allows us to review it efficiently. Plus, it shows us that you're proactive and keen to join our team!
How to prepare for a job interview at FINE+RARE
✨Know Your Fine Wines
Brush up on your knowledge of fine wines and spirits before the interview. Be prepared to discuss different types, regions, and trends in the market. This will show your passion for the industry and help you connect with the interviewers.
✨Showcase Your Relationship Skills
Prepare examples of how you've successfully built and maintained client relationships in the past. Highlight your communication style and how you tailor your approach to meet individual client needs. This is crucial for an Account Manager role.
✨Demonstrate Commercial Awareness
Familiarise yourself with FINE+RARE's business model and recent developments in the fine wine market. Be ready to discuss how you can identify revenue opportunities and contribute to the company's growth through your role.
✨Be Organised and Detail-Oriented
Since the role requires strong organisational skills, come prepared with a structured plan for how you would manage client engagement. Discuss any CRM tools you've used and how you keep track of client interactions and data.
