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For Companies At a Glance
- Tasks: Manage client accounts, design campaigns, and ensure exceptional service delivery.
- Company: Join Finecast, a leader in addressable TV, committed to innovation and community.
- Benefits: Enjoy a flexible work environment with opportunities for personal growth and development.
- Why this job: Be part of a dynamic team that values creativity and strives to make a positive impact.
- Qualifications: Experience in account management and campaign planning, with strong communication skills required.
- Other info: This role offers independence and the chance to work with top agencies in the AV space.
The predicted salary is between 36000 - 60000 £ per year.
About the role
The successful candidate will enjoy a degree of independence and is expected to execute proactively against assigned projects. As such Finecast are looking for a mature, self-starting candidate for this role. The four primary functions of the role are:
- Work in collaboration with SAM and AM on the team to service our agencies and complete internal projects
- Client development and business growth
- Campaign design, launch and delivery
- Overall delivery of exceptional client service
About you
The successful candidate will enjoy a large degree of independence and is expected to execute proactively against assigned projects. As such Finecast are looking for a well tenured candidate for this role with experience in Account Management, Campaign Planning and Campaign Delivery, ideally with a strong background in AV. You will demonstrate:
- Understanding of the AV space, including experience of strategic decision making re: campaign planning with senior agency planners and independent clients.
- Ability to work independently with limited input once objectives have been set.
- Agency or account management experience
- Articulate & strong communicator and capable of building relationships with clients
- Personable person with capacity to communicate clearly and be assertive with internal and external parties
- Excel and PowerPoint skills
- Attention to detail with regards media booking, finance and delivery
- Resilient and energetic
- Strong sense of initiative and personal ownership
- Dedicated to attaining team and personal goals
- Focussed but able to maintain perspective
- Knowledge and experience of the AV landscape – in particular VOD and Addressable TV
- Proven track record in establishing high levels of client satisfaction
- Ability to develop and maintain long standing and valuable relationships with agencies / clients
- Strong understanding of AV media market, dynamics and competition
- Experience in managing campaigns to meet KPIs
- Proficient at sales pipeline admin and assigning probabilities to be used for revenue forecasting
- Awareness of the application of data as a way to access brands’ audiences
We want to create a world where people truly understand themselves and others and are inspired to make a positive difference in everything they do.
Our values:
- Belong: we are a diverse and welcoming community, united in our mission to be leaders in addressable TV
- Innovate: we are pioneers, always pushing the boundaries and encouraging new ideas to shape the future of TV
- Respect: we respect our people and our planet, acting with trust and integrity to make each other feel truly valued
- Strive: we strive to create a better world, supporting each other’s growth and development to drive towards success
Account Manager - Client Services employer: Finecast
Contact Detail:
Finecast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Client Services
✨Tip Number 1
Familiarise yourself with the AV landscape, especially VOD and Addressable TV. Understanding the latest trends and technologies in this area will not only boost your confidence but also impress potential employers during discussions.
✨Tip Number 2
Network with professionals in the industry, particularly those who work in account management or client services. Attend relevant events or webinars to build connections and gain insights that could give you an edge in your application.
✨Tip Number 3
Demonstrate your ability to work independently by showcasing examples from your past experiences where you successfully managed projects with minimal supervision. This will align well with the expectations of the role at Finecast.
✨Tip Number 4
Prepare to discuss how you've built and maintained long-term relationships with clients in previous roles. Highlighting your interpersonal skills and ability to ensure client satisfaction will resonate well with the hiring team.
We think you need these skills to ace Account Manager - Client Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, campaign planning, and delivery. Use specific examples that demonstrate your understanding of the AV landscape and your ability to build client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive approach and independence. Mention how your skills align with Finecast's values, particularly in innovation and respect, and provide examples of how you've successfully managed campaigns in the past.
Highlight Key Skills: In your application, emphasise your communication skills, attention to detail, and ability to work independently. Make sure to mention your proficiency in Excel and PowerPoint, as these are crucial for the role.
Showcase Your Understanding of AV: Demonstrate your knowledge of the AV media market in your application. Discuss any relevant experience you have with VOD and Addressable TV, and how you've used data to access brand audiences effectively.
How to prepare for a job interview at Finecast
✨Showcase Your Independence
Since the role requires a degree of independence, be prepared to discuss examples from your past where you successfully managed projects with minimal supervision. Highlight your self-starting attitude and how it has contributed to your success.
✨Demonstrate Your AV Knowledge
Finecast is looking for candidates with a strong understanding of the AV landscape. Brush up on current trends in VOD and Addressable TV, and be ready to discuss how you've applied this knowledge in previous roles, especially in campaign planning.
✨Communicate Clearly and Assertively
As an Account Manager, strong communication skills are essential. Practice articulating your thoughts clearly and assertively. Prepare to share instances where you built relationships with clients or navigated challenging conversations effectively.
✨Prepare for Client-Centric Questions
Expect questions that assess your ability to deliver exceptional client service. Think of specific examples where you exceeded client expectations or resolved issues, and be ready to explain how you maintain long-standing relationships with clients.
