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For Companies At a Glance
- Tasks: Help customers navigate the mortgage process and build strong relationships with estate agency teams.
- Company: Join Connells Group, a leading UK estate agency with over 1,250 branches since 1936.
- Benefits: Enjoy a competitive salary, uncapped commission, and all-expenses-paid trips for top achievers.
- Why this job: Be part of a supportive team that invests in your growth and offers clear career progression.
- Qualifications: Must have Full CeMAP or equivalent, excellent customer service skills, and a full UK driving licence.
- Other info: Work in a fast-paced environment with agile IT tools and central admin support.
The predicted salary is between 39600 - 66000 £ per year.
Mortgage Services Gascoigne-Pees Estate Agency are looking for a Senior Mortgage Services Consultant to join them in Horsham. OTE £55k.
We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in a fast-paced, target-driven environment.
What can we offer you as our Senior Mortgage Services Consultant:
- Competitive Salary OTE £55K
- Superb training and development programme
- Uncapped commission
- Leads generated from our colleagues in Estate Agency
- Quality and Loyalty Bonus
- Group Discounts on Property Services
- Transparent and fair progression structure
- Highly skilled and experienced management team
- Central Admin Support and agile IT tools to help you succeed
- Supportive encouraging and rewarding environment – We invest in you!
- All expense paid trips for top achievers
Main responsibilities:
- Building relationships with the Estate Agency teams in order to provide training and support.
- Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
- Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
- Taking part in regular branch meetings to discuss best practice and build lasting relationships.
Skills and experience required:
- Full CeMAP or industry equivalent qualification.
- Able to generate new business in a target driven environment.
- Outstanding customer care / customer service experience.
- Resilient, positive, organised, numerate and detail oriented.
- Excellent verbal and written communication skills.
- IT literate (MS Office, internet, email systems).
- A Full UK driving license and access to your own vehicle.
Countrywide Mortgage Services are part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Senior Mortgage Services Consultant employer: Finders Keepers Ltd.
Contact Detail:
Finders Keepers Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Mortgage Services Consultant
✨Tip Number 1
Network with professionals in the mortgage and estate agency sectors. Attend local events or join online forums to connect with others who can provide insights or even referrals for the Senior Mortgage Services Consultant role.
✨Tip Number 2
Familiarise yourself with the latest mortgage products and services. Being knowledgeable about current trends and offerings will help you stand out during interviews and demonstrate your commitment to providing exceptional customer service.
✨Tip Number 3
Prepare to discuss your previous experiences in a target-driven environment. Think of specific examples where you've successfully met or exceeded targets, as this will showcase your ability to thrive in a fast-paced setting.
✨Tip Number 4
Research Gascoigne-Pees and their approach to customer service. Understanding their values and how they operate will allow you to tailor your conversations and show that you're a great fit for their team.
We think you need these skills to ace Senior Mortgage Services Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mortgage services and customer care. Use specific examples that demonstrate your ability to thrive in a target-driven environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, particularly your ability to build relationships and provide exceptional customer service.
Highlight Relevant Qualifications: Clearly state your Full CeMAP or equivalent qualification in your application. If you have additional certifications or training related to mortgage services, be sure to include those as well.
Showcase Communication Skills: Since excellent verbal and written communication skills are essential for this role, consider including examples of how you've successfully communicated with clients or colleagues in previous positions. This could be in your CV or cover letter.
How to prepare for a job interview at Finders Keepers Ltd.
✨Showcase Your Customer Service Skills
As a Senior Mortgage Services Consultant, outstanding customer care is crucial. Prepare examples of how you've successfully handled customer queries or complaints in the past, demonstrating your ability to improve customer experiences.
✨Demonstrate Your Adaptability
This role requires someone who can thrive in a fast-paced environment. Be ready to discuss situations where you've had to adapt quickly to changes or challenges, showcasing your resilience and problem-solving skills.
✨Highlight Your Sales Achievements
Since generating new business is key, come prepared with specific metrics or achievements from previous roles. Discuss how you met or exceeded targets, and what strategies you used to attract new customers.
✨Prepare for Technical Questions
With a focus on mortgage services, be ready to answer technical questions related to mortgage products and processes. Brush up on your knowledge of the industry and be prepared to explain how you would guide customers through their options.
