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- Tasks: Support new Mortgage Services recruits through their onboarding journey and ensure compliance.
- Company: Join Connells Group, a leading estate agency with nearly 1200 branches across the UK.
- Benefits: Enjoy perks like gym discounts, 24/7 support, health screenings, and a pension scheme.
- Why this job: Be part of a supportive culture that values detail and helps others succeed.
- Qualifications: Strong attention to detail, excellent organisation, and outstanding communication skills required.
- Other info: Full training provided; perfect for those who thrive in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for a full-time Onboarding Advisor to support new Mortgage Services recruits and ensure they meet all background checks, regulatory requirements, and competency standards. You’ll guide new starters through the onboarding process, keep records up to date, and ensure policies are followed correctly. If you’re organised, detail-focused, and enjoy supporting others, we’d love to hear from you!
Monday – Friday 9:00am – 5:30pm
Key roles and responsibilities to be a successful Onboarding Advisor include:
- Provide advice and guidance to Mortgage Services Sales Management on new starters, CF, and Induction courses.
- Contribute to quarterly performance reviews and track competency deadlines to ensure proper support for staff.
- Share accurate management information (MI) with the wider business.
- Ensure adherence to the IDD Policy and Procedure, validating and tracking compliance with Sales Management.
- Review certification activities, regulatory testing, and internal reports to ensure compliance with the required standards.
What can we offer you?
- Full training provided
- Perks at Work – Discounts on products and services, including gym discounts
- Group Discounts on Property Services, including estate agency, mortgage, conveyancing and surveying services
- Access to our Employee Assistance Programme - 24/7 support for you and your family
- Nuffield Health Screening – discounted medical assessment to provide an in-depth picture of your health
- Aviva Digicare – including 24/7 digital GP and annual health check
- Car Leasing Scheme
- Pension Scheme
Skills and experience required to be a successful Onboarding Advisor:
- Strong attention to detail and accuracy in all tasks.
- Excellent organisational skills, with the ability to prioritise and manage a varied workload.
- Confident in meeting deadlines and working under pressure.
- Strong problem-solving skills, able to think on your feet and resolve issues efficiently.
- Outstanding communication skills, both written and verbal, with the ability to build relationships and demonstrate a confident telephone manner.
Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 1200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions.
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Onboarding Advisor employer: Finders Keepers Ltd.
Contact Detail:
Finders Keepers Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding Advisor
✨Tip Number 1
Familiarise yourself with the onboarding process specific to Mortgage Services. Understanding the key steps and requirements will help you demonstrate your knowledge during interviews and show that you're proactive about the role.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will showcase your ability to prioritise and handle a varied workload effectively.
✨Tip Number 3
Brush up on your communication skills, especially over the phone. Practising clear and confident verbal communication can set you apart, as this role requires building relationships and guiding new starters.
✨Tip Number 4
Research Connells Group and their values. Being able to discuss how your personal values align with theirs during the interview can demonstrate your genuine interest in the company and the role.
We think you need these skills to ace Onboarding Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Onboarding Advisor role. Emphasise your organisational skills, attention to detail, and any previous experience in customer service or onboarding processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting new employees and your understanding of the onboarding process. Mention specific examples of how you've successfully managed similar tasks in the past.
Highlight Relevant Skills: In your application, clearly outline your problem-solving abilities and communication skills. Provide examples of how you've effectively built relationships and resolved issues in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Onboarding Advisor position.
How to prepare for a job interview at Finders Keepers Ltd.
✨Showcase Your Organisational Skills
As an Onboarding Advisor, you'll need to demonstrate strong organisational skills. Be prepared to discuss how you've managed multiple tasks in the past and share specific examples of how you prioritised your workload effectively.
✨Highlight Attention to Detail
Attention to detail is crucial for this role. During the interview, mention instances where your meticulous nature helped prevent errors or improved processes. This will show that you understand the importance of accuracy in compliance and record-keeping.
✨Demonstrate Problem-Solving Abilities
The ability to think on your feet is essential. Prepare to discuss a challenging situation you faced in a previous role and how you resolved it. This will illustrate your problem-solving skills and your capacity to handle pressure.
✨Communicate Effectively
Outstanding communication skills are key for this position. Practice articulating your thoughts clearly and confidently. You might also want to prepare questions to ask the interviewer, showing your interest in the role and the company.
