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- Tasks: Lead and manage the Sales Administration team, ensuring smooth operations and high audit scores.
- Company: Join a dynamic estate agency focused on residential sales in London.
- Benefits: Enjoy opportunities for professional development and a collaborative work environment.
- Why this job: Be a key player in shaping a successful team while making a real impact in the business.
- Qualifications: Experience in team management and administration is essential; strong communication skills are a must.
- Other info: Expect to travel between offices and engage in various projects beyond core responsibilities.
The predicted salary is between 43200 - 72000 £ per year.
We are looking to recruit a Head of Sales Administration who will oversee the running of the company’s Sales Administration team and the day to day running of the London Admin Team, whilst providing administration support to a London office.
About the role:
- Full management of the Sales Administration Teams.
- Organise and manage the team to obtain consistently strong Sales audit scores – over 90%.
- Run and organise the recruitment of new administrators, including interviewing and admin test.
- Oversee the training and development of new administrators and provide continuous coaching.
- Act as a mentor to develop the members of the team.
- Be an expert in their field who can confidently answer sales queries from other branches.
- Act as first point of contact for Sales administrative queries.
- Develop and adapt the London Sales Admins to support the needs of the London Sales business.
- Develop and adapt the Country Sales Admins to support the needs of the London Sales business.
- Continue to bring the two teams together to work more collaboratively.
- Involved with collating data and reporting on business activity.
- Managing the branch audit process with the Business Services Team.
- Once trained, be able to ensure all Admins have a good understanding of iNexus (reporting software).
- Oversee administrators holiday within the London region and ensuring there is always sufficient cover.
- Demonstrates a willingness to help with projects and administration duties for other branches.
- Able to work autonomously and with little/no instruction.
- Is proactive in identifying issues and vocal about sharing ideas to improve the business.
- Is a leader in creating procedures to maximise organisation and efficiency in the office.
- Ensure all the team are up to date with their training courses (iLearn).
- Arrange regional admin meetings (min 2 per year) and monthly Teams calls.
- In addition to your ‘base office’ you will be expected to travel to your other office(s) as necessary for the fulfilment of your role.
- Ensure the smooth day to day running of your own office, the London Sales Admin team and oversee the smooth running of the Country Admin Team with the Area Admin Manager.
Skills and experience:
- Previous experience of managing a team.
- The understanding of HR processes a benefit.
- Ability to manage multiple stakeholders, including the Senior Leadership Team.
- Previous experience within an administrative setting.
- Smartly presented and able to handle a public facing role, both face to face and over the telephone.
- The ability to prioritise and manage a number of tasks simultaneously, to ensure nothing is missed, and all electronic files are kept in good order.
- Exceptional written and verbal communication skills.
- Computer literate and a good understanding of Microsoft Office suite.
Head of Sales Administration employer: Finders Keepers Ltd.
Contact Detail:
Finders Keepers Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Sales Administration
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as iNexus. Being able to demonstrate your proficiency in this reporting software during interviews will show that you're ready to hit the ground running.
✨Tip Number 2
Highlight your leadership experience by preparing examples of how you've successfully managed teams in the past. Be ready to discuss how you’ve improved team performance and fostered collaboration, as these are key aspects of the role.
✨Tip Number 3
Research the company’s current sales processes and any recent changes in their administration practices. This knowledge will allow you to ask insightful questions during your interview and demonstrate your genuine interest in the role.
✨Tip Number 4
Prepare to discuss your approach to training and development. Think about how you can contribute to the continuous coaching of new administrators, as this is a crucial part of the Head of Sales Administration role.
We think you need these skills to ace Head of Sales Administration
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration and team management. Use specific examples that demonstrate your ability to lead a team and improve processes.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Head of Sales Administration role. Mention your previous experience managing teams and how you can contribute to the company's success.
Showcase Your Leadership Skills: In your application, emphasise your leadership qualities and provide examples of how you've successfully managed teams in the past. This will help demonstrate your fit for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Finders Keepers Ltd.
✨Showcase Your Leadership Skills
As a Head of Sales Administration, you'll be managing a team. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams in the past. Highlight specific examples where you improved team performance or resolved conflicts.
✨Demonstrate Your Organisational Abilities
This role requires excellent organisational skills. During the interview, share examples of how you've effectively managed multiple tasks or projects simultaneously. Discuss any systems or processes you've implemented to enhance efficiency.
✨Prepare for HR and Recruitment Questions
Since you'll be involved in recruiting and training new administrators, expect questions related to HR processes. Familiarise yourself with common recruitment strategies and be ready to discuss how you would approach training and mentoring new team members.
✨Familiarise Yourself with Reporting Tools
The job mentions iNexus as a reporting software. If you're not already familiar with it, do some research on similar tools and be prepared to discuss your experience with data reporting and analysis. This will show your proactive approach to learning and adapting.
