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- Tasks: Lead a dynamic team to enhance customer engagement and support for schools and organisations.
- Company: Join Findel, a forward-thinking company dedicated to transforming educational support.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for personal growth.
- Why this job: Make a real difference in education while leading a passionate team.
- Qualifications: Proven leadership skills and a passion for customer service.
- Other info: Fast-paced environment with a focus on innovation and collaboration.
The predicted salary is between 40000 - 50000 £ per year.
At Findel, we’re on an exciting journey to transform how we engage and support the schools, MATs, nurseries, and organisations we serve. As a Customer Engagement Team Manager, you’ll play a pivotal role in shaping these relationships, driving engagement with Findel’s brands, products and solutions whilst ensuring customers receive exceptional experiences, proactive support, and seamless access to our digital tools and services.
This is a fantastic opportunity for an inspiring people leader who thrives in a fast‑paced, customer‑centric environment.
You will lead a multiskilled team of Customer Engagement professionals.
Education Customer Engagement Team Lead in Manchester employer: Findel
Contact Detail:
Findel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Education Customer Engagement Team Lead in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the education sector, especially those who work at Findel or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share examples of how you've inspired teams or improved customer engagement. We want to see that passion for people and customers!
✨Tip Number 3
Prepare for those interviews! Research Findel’s products and services, and think about how you can enhance customer experiences. We love candidates who come in with fresh ideas and a clear understanding of our mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our journey at Findel.
We think you need these skills to ace Education Customer Engagement Team Lead in Manchester
Some tips for your application 🫡
Show Your Passion for Education: When writing your application, let your enthusiasm for education shine through! We want to see how you connect with our mission at Findel and how you can inspire others in the education sector.
Highlight Your Leadership Skills: As a Customer Engagement Team Lead, showcasing your leadership experience is key. Share specific examples of how you've successfully led teams in the past and how you’ve driven engagement and support for customers.
Tailor Your Application: Make sure to customise your application to reflect the job description. Use keywords from the posting to demonstrate that you understand what we’re looking for and how you fit into our vision at Findel.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Findel
✨Know the Company Inside Out
Before your interview, dive deep into Findel's mission and values. Understand their products and services, especially how they engage with schools and organisations. This knowledge will help you demonstrate your genuine interest and show that you're aligned with their goals.
✨Showcase Your Leadership Skills
As a Customer Engagement Team Lead, you'll need to inspire and manage a diverse team. Prepare examples of how you've successfully led teams in the past, focusing on your ability to drive engagement and support. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer-Centricity
Findel is all about exceptional customer experiences. Be ready to discuss how you've previously enhanced customer engagement and satisfaction. Share specific strategies you've implemented and the positive outcomes that followed, highlighting your proactive approach.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions about Findel’s future plans, team dynamics, and how they measure success in customer engagement. This not only shows your enthusiasm but also helps you assess if the role is the right fit for you.