IT Support Analyst – Fully Remote ???? Location: Fully Remote – UK Based ???? Salary: £28,000–£36,000, depending on experience ???? Hours: Monday–Friday The Opportunity FindCore are thrilled to be assisting a well-established and growing business with the recruitment of an IT Support Analyst. This is an excellent opportunity to join a supportive technical team, providing remote assistance to users and helping ensure systems, software and equipment operate effectively. Key Responsibilities • Provide first-line technical support to users by telephone, email and remote-access tools • Log, manage and update support tickets accurately • Set up user accounts, devices and system access • Support Microsoft 365 applications and Windows environments • Escalate more complex technical problems when required • Maintain clear records of incidents, solutions and system updates • Deliver a professional and helpful service to users Skills
IT Support Analyst - Fully Remote in Stoke-on-Trent employer: FindCore
FindCore is an exceptional employer that fosters a dynamic and supportive work culture, perfect for those looking to thrive in the financial services sector. With a focus on employee growth and development, staff enjoy uncapped commission opportunities and a comprehensive benefits package, all while working in the vibrant city of Birmingham. Join us to make a meaningful impact by helping customers navigate their tax rebate claims and enjoy a rewarding career path.
