At a Glance
- Tasks: Provide remote IT support and ensure systems run smoothly for users.
- Company: Join a well-established and supportive tech team.
- Benefits: Competitive salary, fully remote work, and a friendly work environment.
- Why this job: Make a difference by helping users solve tech issues from anywhere.
- Qualifications: Experience in IT support and strong communication skills.
The predicted salary is between 28000 - 36000 £ per year.
Location: Fully Remote – UK Based
Salary: £28,000–£36,000, depending on experience
Hours: Monday–Friday
The Opportunity
FindCore are thrilled to be assisting a well-established and growing business with the recruitment of an IT Support Analyst. This is an excellent opportunity to join a supportive technical team, providing remote assistance to users and helping ensure systems, software and equipment operate effectively.
Key Responsibilities
- Provide first-line technical support to users by telephone, email and remote-access tools
- Log, manage and update support tickets accurately
- Set up user accounts, devices and system access
- Support Microsoft 365 applications and Windows environments
- Escalate more complex technical problems when required
- Maintain clear records of incidents, solutions and system updates
- Deliver a professional and helpful service to users
IT Support Analyst - Fully Remote employer: FindCore
FindCore is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. As a Contracts Manager in Lanarkshire, you will benefit from a competitive salary, a company fuel card, and a car allowance, all while working in a dynamic environment that values teamwork and quality service delivery across the public sector.
