FindCore are thrilled to be assisting a fast-growing customer support business with the recruitment of a Customer Success Advisor . Permanent position. This is a fully office-based role in Altrincham . Monday - Friday, Permanent. This is a entrepreneurial environment, and a growing company. Salary Negotiable + bonus structure of up to £5,000 + overtime opportunities Additional overtime is available, including enhanced rates for Saturdays (don't need to work any overtime, it's just an option) Key Responsibilities Handle a high volume of inbound and outbound customer calls each day Speak with new enquiries and understand each customer's individual circumstances Explain the company's service clearly, patiently and professionally Objection Handling Qualify enquiries and book appointments with the Claims Team Maintain contact with existing customers throughout their journey Keep customer information and CRM records accurate and up to date Deliver excellent service without using a hard-sell approach Skills
Customer Success Advisor (Entrepreneurial Company) employer: FindCore
FindCore is an exceptional employer that fosters a dynamic and supportive work culture, perfect for those looking to thrive in the financial services sector. With a focus on employee growth and development, staff enjoy uncapped commission opportunities and a comprehensive benefits package, all while working in the vibrant city of Birmingham. Join us to make a meaningful impact by helping customers navigate their tax rebate claims and enjoy a rewarding career path.
